Field Service Engineer - Valencia, España - Stryker Corporation

Stryker Corporation
Stryker Corporation
Empresa verificada
Valencia, España

hace 2 semanas

Isabel García

Publicado por:

Isabel García

beBee Recruiter
Descripción

Why customer service at Stryker?:


Are you interested in making a difference in healthcare by assisting sales reps and building relationships with customers? As a member of our customer services team, that is exactly what you will do Here, you will be a part of a dynamic and supportive team that provides solutions to our customers in their time of need.

Stryker is also consistently listed as a 'Best Place to Work' and offers great benefits and perks - like tuition reimbursement and a wellbeing program (*Benefits vary by country)


The
_Field Service Engineer _is primarily responsible to maintain professional and profitable repair and preventive maintenance service business on Stryker's products while ensuring compliance with the quality system and manufacturer specifications.

He/she delivers technical assistance at customer sites and provides documentation to internal and external customers.


_ Job Details:
_
-
Direct territories:Valencia, Alicante, Murcia, Baleares, Albacete, Castellón, Teruel.**:


  • Support in: Rest of Spain if needed.
-
Work type: field-based


_ What you will do _

  • Repair and check electronic / mechanical Stryker products
  • Complete annual check and calibration according to MDR on customer site
  • Utilize software and technological tools to maintain proper records, access technical information
  • Assist the regulatory affairs department / customer to action product recalls, field safety notices and field action notices
  • Fulfil Service contracts with planned maintenances
  • Delivery of technical Training to internal & external
  • Perform Installation of Stryker systems on customer site
  • Perform Software & Hardware Upgrades
  • Efficient and thorough documentation of service activities for internal and external reference
  • Ensure traceability of all fieldbased Stryker products through reporting tools
  • Provide technical support to Internal and external customers
  • Escalade opportunities and issues appropriate team meetings
  • Ensure excellent followup on all customerinitiated issues
  • Ensure service provided is invoiced if not under warranty
  • Scheduling of Customer visits in cooperation with Customer service

_ Your profile_:

Educated to degree level in engineering medical electronics and camera technology or equivalent, at least one of the following:

  • Electrical / Electronic / Telecommunications / Mechanical / Software
  • Medical Physics
  • Technology Subjects
  • You speak fluently in Spanish and English
  • Adequate ITknowledge (Microsoft Office, ERP & CRM)
  • Up to 1 year experience in medical electronics, combined with good mechanical skills
  • Up to 1 year experience in the hospital environment and health care work
  • IT experience on administrative and technical level
  • Experience and ability to build relationship with internal & external customers to drive brand loyalty

_Who you are:
_

  • You are capable of working in a varied range of scenarios including the workshop, hospitals, and theatres
  • You have the ability to prioritize work and manage stress
  • You possess unwavering ethics & integrity in a competitive and demanding work environment
  • You have a service
- and quality-oriented mindset

  • You have the ability to think independently, use sound judgment, prioritize, make quick decisions and problemsolve
  • You have the ability to communicate effectively and work both independently and as part of a team on assignments
  • You are flexible for travelling around the defined region and if needed in others.

_ What We Offer:
_
-
We grow talent. At Stryker we offer great personal and internal career development for our employees, with the possibility to make both vertical and lateral position movement.
-
Team spirit & engagement. We create engaged and inclusive teams that encourage colleagues to share their diverse perspectives and opinions.
-
Competitive salary.

With us, you will receive a competitive salary package and benefits such as:


  • Car (including all services & fuel card)
  • Phone
  • Laptop and full technical equipment
  • Health Care Allowance
-
Recognition of your performance. At our company, outstanding individual and cross-functional team performance is rewarded. Ideas, projects, or other exceptional achievements can be submitted for various awards on a local and global level.
-
Promoting work-life balance through flexible working hours. We offer an appealing and flexible working hours model to accommodate individual life situations.

**About Stryker
Más ofertas de trabajo de Stryker Corporation
Ver todas las ofertas de empleo de Stryker Corporation