Rollout Support Engineer - Madrid, España - SGS

SGS

Empresa verificada

Madrid, España

hace 3 semanas

Publicado por:

Isabel García

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Descripción

Company Description

SGS is the world's leading inspection, verification, testing and certification company. We are recognised as the global benchmark for quality and integrity. With more than 94,000 employees, we operate a network of more than 2,600 offices and laboratories around the world.

Job Description:

Working on our Digital Labs project, you will play a key role in the configuration of our new Laboratory Information Management Systems (LIMS).. Our Digital Labs initiative is a flagship IT project and you will contribute to the number one leader in the TIC industry having a best-in-class IT infrastructure.**
As Rollout Support Engineer, your primary responsbilities will be:

Setup and maintenance on SGS LIMS solutions which benefit and support the Digital Laboratory Program.
Communicate with global and regional technical staff to help drive LIMS solutions supporting the Digital Laboratory Program.
Ensure the full setup of LIMS global template within the Digital Laboratory Program strategy, from cradle to grave, facilitating the full implementation;

Your specifc responsiblities will be:

Responsible for the global configuration of LIMS
Create and maintain Lims test methods
Responsible to produce and maintain the global LIMS templates to be used to collect global master data
Contribute to define the governance rules on the Lims test method structure and any master data such as regulation limits, pricing (and all related group), QC Masks, etc.
Drive and maintain the standardization of master data in LIMS, including associated guidelines, following the specific business rules
Test system for validating the global master data structure in LIMS according to business requirements
Ensure appropriate quality and global processes are being followed for LIMS global setup related activities
Maintain documentation about the LIMS global setup
Collaborate with LIMS support to facilitate LIMS issues related to global configuration and methods
Responsible to define, produce and maintain the global LIMS templates to be used in the data collection
Drive and maintain the standardization of master data in LIMS, including associated guidelines, following the
Contribute to define and maintain the UAT plan and associated testing scripts based on the busines scenarios (URS) and functional specifications (FRS)
Collaborate with the business and GPO business process owners to design the new test method when a new structure is required
Collaborate with Lims support to facilitate LIMS related issues resolution

Qualifications:

Techical high school in chemistry or information technoogy
Minimum 5 years of relevant experience on LIMS
Knowledge of the LIMS process
Fluency in English, other language(s) an additional benefit

REQUIRED SKILLS

Knowledge and expertise in LIMS process
Understand endtoend lab process from client confirming order to report giving to clients and invoicing
Understand how analytical tests and associated instrumentation are performed
Understand the lab quality control principle the real test quality control in order to control our risk, not just satisfy ISO auditor
Understand the testing report logic
Excellent communication skills: verbal and written;
Logical and problem solving skills;
Flexibility to travel;
Good experience with SGS culture is a plus in order to effectively cooperate with business colleagues.
Team player
Good analytical skills
Know how to break down issues
Find alternative solutions by using exisiting parameters
Compare pros and cons of alternative solutions
Find root cause
Synthesize issues for fast resolution
Good communication and personal skills; be able to effectively get across messages and ideas to audience like IT Developers, Lab experts, business users, business managers.