Account Executive - Mérida - Boldr

    Boldr
    Boldr Mérida

    hace 3 días

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    Descripción

    A LITTLE BIT ABOUT Boldr

    Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world. We are a global team, united by our desire to connect diverse people with common values for boldr impact. We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner.

    LET'S START WITH OUR VALUES

    • Meaningful connections start with AUTHENTICITY
    • We do our best work by being CURIOUS
    • We grow by remaining DYNAMIC
    • Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE
    • At the heart of great partnerships, we'll always find EMPATHY

    WHAT IS YOUR ROLE

    As an Account Executive, you will play an important role in building client relationships and expanding our scope of services with existing Clients. We expect a lot from you and hope to repay that through an exceptional career opportunity and all the learning that will come with building a high-performing team.

    Overall, you will coordinate account management and product development activities by developing and owning the necessary tools and processes. You will represent Boldr to our strategic clients while advocating for these clients in our operations. In addition, you will also support Boldr's efforts to streamline communications, document and assist in following up on key action items, and ensure the commitments we're making internally and externally are being delivered upon.

    As an Account Executive, you will be expected to set the highest standards in how we support our Clients and drive continuous improvement in how we execute and manage all internal and client communication. Your role will evolve as you excel and as the company grows. We view this role as an excellent way to gain broad experience and exposure to the work Boldr does, and how we do it.

    WHY DO WE WANT YOU

    We are currently looking for impact-driven individuals who are passionate in helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic.

    WHAT WILL YOU DO

    • Provide an excellent experience with a positive attitude to every client, on every occasion.
    • Spend most of your time positioning the value of our service with stakeholders through consultations via email and video calls. This is less about the hard sell and more about having the service knowledge, passion, and people skills to help the prospect make the best decision for their needs.
    • Effectively manage a pipeline of inbound opportunities to consistently drive revenue for the company and strong ROI for our customers.
    • Become an expert in assessing the use case of the prospect and customizing your presentation based on the prospect's company size, industry, and desired customer experience.
    • Proactively report on learnings and valuable feedback to the service team to improve the offering and prioritize the right projects.
    • Maintain a deep knowledge of our always-evolving offerings and understand how they can be used to support prospects accordingly.
    • Be responsible for hitting sales metrics of success as well as providing timely and accurate forecasts and clear visibility into revenue performance.
    • Demonstrate a strong interest in learning new ideas, processes, and unique requirements and share them within the organization.
    • Be exceptionally responsive to your client's requests and prioritize competing priorities well, exuding client satisfaction.

    WHAT WE'LL LIKE ABOUT YOU

    YOU ARE...

    • Curious and authentic, just like us #beboldr.
    • An analytical and critical thinker, with an eye for even the most minute of details.
    • Good at building rapport with both internal and external stakeholders, to be seen as a reliable expert on Client Satisfaction, Sales & our Services.
    • A top performer in an inside/mid-market sales role with 2+ years experience closing net new logos (BPO experience is a bonus but not required).
    • Have a track record of achieving or exceeding sales quota.
    • Self-motivated and driven to succeed, loving winning and helping clients achieve their goals.
    • Naturally curious with a history of learning new things quickly, especially important in a remote company.
    • Excited to use consultative sales strategies in a competitive market.
    • Highly organized and able to manage several responsibilities at once with little oversight.
    • Experienced in tracking all sales activity and reports in a customer relationship management software (HubSpot preferred but not required).
    • Happy to wear several hats: sales, support, customer success, and mobilizing teammates for support during onboarding.
    • Entrepreneurial and excited by the prospect of building your business and hitting quarterly and annual goals.

    BENEFITS

    • Law Benefits
    • Private Health Insurance
    • Paid Time Off
    • Training
    • Life insurance
    • Mental Health Support
    • Learning and Development Programs
    #J-18808-Ljbffr
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