Guest Experience Ambassador - Barcelona - beBeeAmbassador

    beBeeAmbassador
    beBeeAmbassador Barcelona

    hace 5 días

    Educación / Formación

    Título del trabajo: Front Desk Agent — Elevate Guest Experience

    Descripción
    Welcome to a rewarding career as a Guest Experience Ambassador.

    As the first point of contact for guests at our hotel, you will play a pivotal role in ensuring their stay is nothing short of exceptional. Your warm and welcoming demeanor will set the tone for an unforgettable experience that keeps our guests coming back time and again.

    About this Role:

    • Serve as the primary liaison between guests and hotel staff, providing personalized support to ensure seamless communication and efficient resolution of issues
    • Manage check-ins efficiently, guaranteeing prompt arrivals and departures while maintaining high standards of service quality

    Your Key Responsibilities:

    • Maintain accurate records of guest interactions, including preferences, requests, and feedback to enable informed decision-making

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