Customer Care Agent W/ French - Barcelona, España - Babel Profiles

Babel Profiles

Empresa verificada

Barcelona, España

hace 2 días

Publicado por:

Isabel García

beBee Recruiter

Descripción

Are you passionate about helping others? Do you like to work in an international and innovative environment? And are you interested in skincare and -products? Then we are looking for you

Our client is an international company and a Spanish dermatology leader specializing in solutions to skin conditions and sun protection.

They are looking for a French talent to join their customer care team at their headquarters in Barcelona.

You would be a great fit if you have excellent communication skills, have some experience in either administrative work in an international environment or a call center, and are comfortable working with online programs such as Microsoft Office, SAP or Salesforce.

Languages:

Native level of French
Full professional level of English or Spanish

Barcelona

Competitive Salary
Pharmaceutical
Permanent

Main Responsibilities:

Provide excellent customer service for customers in the French market
Work together with the sales team to keep logistics up to date
Build and maintain relationships with customers B2B and B2C
Help the customers with incidents and complaints by giving creative solutions
Stay updated on the company's products

Core Skills/experience:

Excellent verbal and written communication skills
Previous experience in customer service or in a contact center
Problem solver and team player attitude
Great Microsoft Office skills
SAP skills will be a big plus
Ability to adapt to a dynamic environment
Thinking in solutions, have an innovative mindset

What's on offer:

Competitive Salary
Flexible working hours between 7:30 and 20:00
1,5hour lunch break
Hybrid working model
Private health and life insurance
24 days of Holidays plus Semana Santa and Christmas break and a Birthday afternoon off
Personal

- and professional growth opportunities

Our recruitment process: