Community Manager - Madrid, España - Findasense

    Findasense
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    De jornada completa
    Descripción

    The rol

    This position has the purpose of coordinating and managing direct communication through all digital channels in a proactive way; in this way we can maintain consumer satisfaction in line with our customers needs.

    The team

    You will be part of an EPIC team You will belong to the Engagement team that has the great purpose of strengthening the relationship of brands with consumers to achieve the best interaction with our customers. The projects you will be in will have an impact on consumers, clients and all Findasensers, achieving relationships that work at all levels. You will be part of a self- management environment that will allow you to lead new and unique projects, empowering the Innovation Leader that identifies all of us at Findasense.

    Requirements

    What will you do?

  • You will manage the monthly calendar for our clients social networks,being the interlocutor with them to solve any doubts, publishing the monthly content plan answering all comments and queries received, strengthening the link with consumers, and detecting possible trends that may arise.
  • You will proactively participate in team meetings in order to report on the status of the project, in addition to content creation.
  • You will produce monthly quantitative and qualitative reports on social media performance.
  • You will research new trends in social media that contribute to content creation for current brands and/or clients.
  • Who you are?

  • Someone who manages social networks and is up to date with whats new.
  • A Community Manager who is organized and attentive to detail.
  • Sociable person who enjoys customer service and generating good engagement with everyone.
  • You are a native in German and English bilingual.
  • Nice to Have: Spanish (we speak English so don't worry if you don't speak Spanish).
  • Availability to work full time
  • Benefits

  • Enjoy 23 days of annual leave to relax and find your inner Zen
  • You'll have the day of your birthday all to yourself, so you can kick back and celebrate in style
  • Join our team and experience the incredible benefits of having major medical insurance coverage
  • You have a connectivity allowance for expenses that may be incurred by remote working.
  • Enjoy the perks of flexible remuneration with Cobee's restaurant, transport, and childcare cards
  • You are welcome to bring your furry friend to the office
  • Hybrid Work Environment ‍
  • Work at your own pace with our flexible working hours
  • Exciting opportunities for career growth
  • Get ready for a rewarding opportunity As part of this incredible role, you will have the chance to contribute your skills and time for a noble cause. Join our team and you will have the option for a 40 life-changing volunteer hours every year.
  • Why you should join us?

    At Findasense we are a global Customer Experience company, we rely on the power of data to create personalised experiences and execute strategies by creating relevant content. We believe in self-management, transparency and focus on a collaborative culture where our EPIC (Strategy, Purpose, Identity and Culture) model makes us unique, different and allows us to create long lasting relationships.