Senior Analyst-it Systems - Barcelona, España - Pelican Products, Inc.
Descripción
Senior Analyst-IT SystemsDate:
Mar 20, 2023
LOCATION:
Barcelona, B, ES
Company:
Pelican Products, Inc.
Job Title
- Senior IT System Analyst, EMEA
Department - Information Technology**Reports to
- Senior Director
- EMEAI Controllership & IT
- Finance
FLSA Status - Exempt
SUMMARY
Under minimum supervision, responsible for providing setup, management and support for Windows infrastructure, including network, cabling, desktop, peripheral, and software installations, changes and troubleshooting.
PRIMARY DUTIES AND RESPONSIBILITIES
- Provides administration for the Active Directory System and Windows servers including user access, configuration and setup.
- Helps administer the corporate backup solution, including creation, modification and validation of backup jobs.
- Manage the implementation of businessrelevant IT projects and initiatives.
- Manages vendor relationship for software and hardware, including price negotiations, leasebuyout decisions, system assignments and software capabilities.
- Handles service requests from management and endusers related to new installations, changes, break/fix, and troubleshooting.
- Provides support to end users with systems and software problems and questions.
- Helps manage the corporate infrastructure monitoring system which includes setup and management of notifications for all global systems.
- Develops procedures, tutorials, training guides and documentation.
- Proactively provides patch management and upgrades to ensure the highest level of support and security.
- Follows company policies and practices as outlined in the Employee Handbook and/or applicable employment agreement. Follows safety guidelines and procedures in accordance with the job.
- Performs additional duties as assigned.
JOB REQUIREMENTS
- Bachelor's Degree in Computer Science or equivalent work experience.
- Must be proficient in English.
- Must have understanding of GDPR rules.
- The ability to manage multiple projects from beginning to completion.
- Proficient working with end users in a networked mixed OS client/server environment.
- Highly motivated team player with strong communication skills able to perform assigned tasks with mínimal supervision.
- Experienced with Network/Systems Monitoring Solutions.
- Ability to troubleshoot network, desktops, printers, peripherals, and wireless both OS and hardware.
- Must have the ability to complete assignments within time frame specified by IT Management.
- Must be able to operate in a fastpaced organization and handle multiple projects simultaneously.
- Must be able to interact effectively and cooperatively with employees at all levels.
- Must be flexible with work schedules and be available to work overtime on evenings and weekends, with or without advanced notice.
ADDITIONAL INFORMATION:
- Actively supports and complies with Pelican's objectives, guidelines and commitment to Quality and Safety, with an emphasis on continual improvement.
- Must be able to interact effectively and cooperatively with employees at all levels.
- Must have the ability to complete assignments within the timeframe specified by the Manager.
- Must be flexible regarding working hours. Must be able to work evenings and weekends, with or without advanced notice.
- Must be able to operate in a fastpaced environment and handle multiple projects simultaneously.
- Must maintain working knowledge of current IT trends and technologies and provide insights to team as appropriate.
- Must maintain working knowledge of cybersecurity best practices, enforce security standards, and escalate as necessary.
- Must be able to travel, nationally and internationally, as necessary.
PHYSICAL REQUIREMENTS AND WORKING CONDITIONS
- While performing the duties of this job, the employee will be frequently required to execute standard physical activities within the facility areas (i.e. stand, walk, sit, use hands/fingers).
- While performing the duties of this job, the employee will be frequently required to execute nonstandard physical activities within the facility areas (i.e. climb or balance, stoop, kneel, crouch).
- Ability to lift and/or move up to 10 pounds and occasionally lift and/or move up to 40 pounds.
- This position requires repetitive hand/wrist activities.
PELI
_ Pelican Products, Inc. is an Equal Employment Opportunity/Affirmative Action employer._
Job Segment:
Systems Analyst, Help Desk, Information Technology, Computer Science, Telecom, Technology
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