Customer Service - Carcaixent, España - Archer Daniels Midland Company
Descripción
Customer Service - Biotics Health & Wellness:
Carcaixent
Spain
Sales, Customer Service & Origination
Customer Service Biotics Health & Wellness (M/F/d)
Join our Team in Spain/Carcaixent
Start date:
By agreement
Your role
- You will be in regular contact with Sales or Segments to provide them with the most appropriate service based on their requirements
- You handle daytoday correspondence and respond to customer inquiries
- You will issue pro forma invoices, quotations including freight, legalization and insurance costs
- You take care of the maintenance of internal master data, such as creating or changing customers and customer items
- You enter requests into Sales Force for quality assurance or regulatory purposes
- You take over the input of incoming orders in SAP and send confirmations to the customers
- You plan and supervise shipments and ensure the issuance of all export documents (certificate of origin, health certificate, manufacturer's certificate) depending on the country providing documents for customs clearance
- You issue invoices and credit notes and enter returned orders
- You send documents to be attested by the Chamber of Commerce and legalizing them if necessary by the corresponding Embassy
- You provide tracking of deliveries and find solutions of unloading problems at the delivery points
Your profile
- You have a successfully completed degree in International Trade, Logistic, Supply Chain Management or related
- You have been able to gain initial professional experience, preferably in a similar position
- You have experience in Customer Service Support, Export or/and Import
- You are used to work with different documentary procedures, as well as bank procedures and instruments
- You have a confident and friendly manner and value a customeroriented experience
- You have a certain IT affinity (SAP, MS Office)
- You can easily communicate in Spanish and English (written and spoken)
- You possess a high level of selfmotivation, as well as a resultsoriented approach to work
Our offer
- Challenging tasks, short decisionmaking processes and a high level of personal responsibility in a modern work environment with flexible work time models
- Room for innovative thinking and growth
- A company culture which promotes continuous learning and diversity
- Excellent career opportunities in a world leading nutrition company
- An attractive remuneration including a variety of social benefits
Ref ID
LI-TN1
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