National Engagement Lead - Madrid - Norgine

Descripción

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At Norgine, our colleagues Dare themselves to be different and try new things, Drive to achieve their goals and beyond, and Develop themselves and their community.

We call it the 3D career at Norgine and it offers you a fully-rounded experience with no limits.

Bring everything about yourself that you're proud of, whether that's your passion for making a difference, focus on others' well-being, or intellectual curiosity to unleash in a fast-paced environment and supportive community.

In return, get a sense of belonging, a long-term career with ongoing development and upskilling, and a company that cares about people's wellness as much as you do.

Norgine:
Transforming Healthcare, Backed by Over a Century of Expertise.

We have an exciting opportunity for a National Engagement Lead – Ultra Rare Diseases to join Norgine.

The person holding this position will report to the Global Manager of National Engagement Leads and be a member of the Development team.

The role of the of National Engagement Lead – Ultra Rare Diseases is a critical role in Ultra Rare Diseases, bridging cutting-edge science with strategic account leadership.

A field based role which builds partnerships with national and local External Experts (EEs) to improve patient outcomes and enhance the availability and utilisation of Norgine products through collaboration, education, and scientific exchange.

The role acts as both a scientific resource and a strategic account leader delivering high-level medical education to healthcare professionals (HCPs), whilst driving customised access and advocacy solutions with key institutional accounts.

This will be a permanent role.

Please submit CVs in English.

KEY RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:
Insight to Action

Lead ROC Insight to Action process to focus insight gathering activity on specific gaps/needs identified in consultation with global and local cross-functional business partners.

Act as a strategic business partner, accountable for communicating actionable insight of strategic value to support sound decision making and brand strategy development.

Cross-functional Collaboration

This role requires seamless collaboration with global colleagues, the local ROC leadership team, and colleagues in other countries to ensure consistent and integrated strategies that enhance patient outcomes.

Personal Capability Building

Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation, where relevant, to improve performance and fulfill personal potential.

Maintain an in-depth understanding of technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media.

Compliance & Governance

In all activities comply with local legal, regulatory, and ethical requirements, and follow Norgine's code of conduct and standard operating procedures to maintain compliance and integrity.

Account performance metrics will be tracked and regular audits of field-activity conducted to verify separation of promotional and non-promotional duties.

Completion of compliance training requirements specific to the execution of this role is mandatory.

Strategic Planning & Execution

Using meticulous planning to schedule distinctly separate promotional, commercial and non-promotional activities will enable the National Engagement Lead to:

• Develop an in-depth understanding of the healthcare ecosystem, patient journey, and treatment pathways to formulate comprehensive account plans.
• Foster collaborative relationships with key stakeholders to advance science- driven initiatives for the introduction and establishment of Norgine's products, ensuring the delivery of clear patient value.
• Perform thorough market analyses to identify growth opportunities and potential challenges for Norgine products.
• Design and implement detailed strategies aligned with overarching business goals, incorporating targeted customer segmentation and structured action planning.
• Lead the development and execution of services that facilitate the integration of Norgine's products into local healthcare systems, aiming to enhance treatment outcomes and patient satisfaction.
• Partner with HCPs to refine patient pathways and treatment protocols in accordance with current clinical guidelines and industry best practices, thereby encouraging timely and efficient patient access to innovative therapies.
• Collaborate across functions to coordinate market strategies, key account management, and customer engagement.
• Execute sales and marketing strategies and integrated programs/tactics to achieve commercial objectives in both the short and long term.

Stakeholder Engagement

Through peer-to-peer two-way scientific exchange, this role will focus on understanding the current treatment options and patient expectations in the therapy area to drive enhanced care by providing insightful information to our healthcare partners.

In distinctly separate promotional (post-licence) and non-promotional interactions, as required by local rules and regulations, this role will:

• Provide accurate, non-promotional scientific information relating to unlicensed products and indications following unsolicited requests from HCPs.
• Provide accurate, non-promotional information to patient advocacy groups in alignment with the global patient engagement plan.
• Provide accurate, scientific information relating to licensed products and indications following solicited or unsolicited requests from HCPs.

Such scientific exchange interactions will also serve:

• To provide information to HCPs regarding recent developments, clinical data, and treatment approaches in the therapy area.
• To collect insights on clinical practice, unmet needs, and patient outcomes.
• To enhance evidence-based medicine and facilitate collaboration in clinical research or real-world data projects.
• Answer medical/technical enquiries from HCPs by the retrieval, evaluation, and presentation of high-quality information using in-house and external sources.
• Identify and track potential research opportunities that are aligned with Norgine medicine development objectives through facilitating Clinical Research (e.g., non-interventional studies, registries, epidemiology projects, preclinical or translational research).
• Liaise between potential researchers and the company on ISTs (Investigator Sponsored Trials) submission.

Information and Business Advice

Provide specialist advice on the interpretation and application of policies and procedures, resolving queries and issues and referring very complex or contentious issues to others.

Requirements

• Bachelor's Degree or Equivalent Level Life Sciences, Pharmacy, Medicine, or a related field. Master's degree or PhD is preferred.
• Experience working in Rare Diseases, especially with launching new products, with close knowledge of the workings of both Medical and Commercial field teams is preferred.
• Strong scientific communication and stakeholder engagement skills.
• Proficiency in CRM systems and data analysis tools.
• In-depth knowledge of industry regulations and compliance standards with the ability to navigate complex compliance frameworks.
• Experience strategic account management.
• Fluency in English and local language; willingness to travel.
• Willingness to travel as required for the role.

This job description is a summary of the typical functions of the job; not an exhaustive or comprehensive list of all possible responsibilities, tasks and duties.

Norgine reserves the right to change responsibilities to meet business and organisational needs as necessary.

Benefits

Our benefits may vary per location. xugodme Please liaise with the Norgine TA representative to obtain more information.

If you want a multi-dimensional 3D career in a leading healthcare organisation, join us.