IT Business Analyst - Madrid, España - SGS
Descripción
Company DescriptionWe are SGS - the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity.
Our 97,000 employees operate a network of 2,650 offices and laboratories, working together to enable a better, safer and more interconnected world.
Job Description:
More specifically, you will:
- Build trust relationship with key business stakeholders to achieve their objectives
- Lead business requirement discussions and workshops to identify, clarify and document business needs
- Work closely with the Business Product Owner (BPO) to determine priority and business adding value of the requirements
- Conduct impact analysis on existing business processes and current functional landscape
- Deliver functional design documentation and / or review the functional design delivered by third party partners
- Document clear step by step business process flows
- Develop business user stories with Business Process Owner including corresponding acceptance criteria
- Define user acceptance test approaches and oversee the user acceptance test execution
- Be highly data driven to support discussions with the business towards measurable requirements, aligned with project goals
- Help on the design of highquality dashboards and KPIs helping key business stakeholders in their strategic decisions
- Assist the change management team in preparing training material and sessions.
- Support deployment and rollout plans
- Maintain collaborative relationships with IT peers and external vendors
Qualifications:
- Minimum 5 years' experience in Business Analysis in a high technology or Internetbased software development environment
- Minimum 5 years' experience in System Administration / Configuration of Salesforce (i.e., Sales + Service + Experience Clouds). Certifications are a plus
- Good knowledge in Agile development methodology (e.g., Agile, SCRUM, Kanban) and understanding of Application Lifecycle Management
- Knowledge of business analysis frameworks and techniques (e.g., business process modeling, continuous improvement, requirements analysis, user stories and use cases definition)
- Organizing and prioritizing requirements using techniques such as product roadmaps, epics, user stories and backlogs
- Fluent in English (verbal and written). Other languages are a plus
- This position will be based at our IT hub in Madrid with the possibility of working from home
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