Information Systems Officer - Valencia, España - United Nations ESCAP
Descripción
- Job Code Title:
INFORMATION SYSTEMS OFFICER
Department/ Office:
Office of Information and Communications Technology
Duty Station:
VALENCIA
Posting Period:
10 April April 2023
Job Opening number:
23-IST-OICT J-
VALENCIA (X)
Staffing Exercise ID:
N/A
- United Nations Core Values: Integrity, Professionalism, Respect for DiversityOrg. Setting and Reporting
- This position is in the Enterprise Solutions Service, Office of Information and Communications Technology (OICT/ESS). The incumbent reports to an Information Systems Officer within OICT/ESS.
The United Nations Office of Information and Communication Technology's Enterprise Solutions Service (OICT/ESS) develops and supports a wide range of enterprise solutions and provides products and services that support the work of the UN.
The incumbent will be part of the Enterprise Application Centre - Asia, hosted by UNICTF and located in Valencia, Spain, and will report to a Senior Information Systems Officer within OICT/ESS.
- Under the direct supervision of the Enterprise Solutions Service Chief, the Information Systems Officer will be responsible for the following duties:
Plans and directs major systems projects of significant importance to the institution, or major components of these complex systems which typically impact critical operations and large or multiple user groups.
- Provides expert advice on complex systems analysis and design; identifies the need for new systems (or modifications to existing systems) or respond to requests from users; develops plans for feasibility assessment, requirements specification, design, development and implementation, including project plans, schedules, time and cost estimates, metrics and performance measures.
- Develops cost proposals for contractual services, oversees the technical evaluation of proposals received and manages the contract service.
- Tracks and monitors project progress against plan, requirements, quality measures, standard processes; liaises with users on all aspects and during all phases of development and implementation.
- Provides professional leadership and work direction to assigned project team, and/or mentor and supervises the work of new/junior officers, contract staff, etc.
- Is actively involved in the execution of the most complex aspects of the project (e.g. systems analysis, development, programming, etc.); oversees development of document and database structures, ensuring that all design aspects are addressed and control and security mechanisms are established.
- Develops, implements and monitors information standards and guidelines, including testing paradigms.
- Keeps abreast of developments in the field and determines the need for testing and evaluating new products and technologies; provides leadership on introducing technological changes; prepares various technical reports.
- Facilitates communications between OICT and its major clients for good client relations. Serves as coordinator in the development of Service Level Agreements (SLAs) between the client and OICT, for either specific IT services or general technology support, including any charge back mechanisms.
- Participates in planning and preparation of the budget, work program and spending plan.
- Provides guidance to, and may supervise, new/junior staff, consultants, etc.
- Performs other related duties as assigned.
- Competencies
PROFESSIONALISM:
PLANNING & ORGANIZING:
Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.
CLIENT ORIENTATION:
Considers all those to whom services are provided to be "clients" and seeks to see things from clients' point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients' needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients' environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client.
- Education
- Advanced university degree (Master's degree or equivalent) in computer science, information systems, mathematics, statistics or related field is required. A firstlevel university degree in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree.
- A minimum of seven years of progressively responsible experience in planning, design, development, implementation and maintenance of computer information systems or related area is required.
A minimum
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