Service Sales Engineer - Madrid, España - Iberica Vacuum

Descripción

Your Role

Mission

Maximize the sustainable growth of our VTS business across the territory by promoting sales of service products to new and existing customers, in accordance with agreed business plans, representing the VTBA in a manner that all products are promoted.

Main responsabilities

• Plan and prioritize personal sales activities and customer/prospect contact towards achieving agreed business targets, managing personal time and productivity.
• Sell service products in a proactive way and ensure we are climbing the entire service ladder
• Cooperate with service team to provide good after sales service to customers and achieve customer satisfaction;
• Analyze and provide timely, accurate market information to management, such as pricing situations, status of competitive activities and "red flag" issues related to business in the region.
• Develop and maintain good customer relationships at all levels within the area and ensure an excellent standard of aftermarket service is provided.
• Monitor and report on activities and provide relevant management information by updating the CRM with customer visit reports, opportunities and quotation status info.
• Cooperate with Finance department to improve the performance of receivables & overdue;
• Liaise with colleagues from other Divisions to coordinate activities where appropriate to maximize customer relationship and business outcome wherever possible.
• Attend sales meetings and ensure that all subsequent action required is undertaken
• Grow the business through the development of the Installed base.
• Under take adhoc project work related to VTS, including new products and Marketing Campaigns.
• Provide Customer information / feedback on a regular basis.

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To succeed, you will need
Minimum of 5 years working experiences in a similar position


Knowledge Areas:

• Understanding of what valuebased selling intends for Service business
• Sales experience in a service environment as well as hunting

- mentality

• Sound technical interest and ability to quickly adopt to new products/ technical developments
• Clear understanding of optimized territory management
• Strong sales techniques and value based selling skills

Critical Skills

• Show courage and integrity
• Show high commitment to customer
• Ability to actively listen and observe
• Be trustworthy and reliable
• Be agile, flexible and fast
• Decision making in line with organizational sales processes
• Eagerness to hunt for results
• Cope with pressure and setbacks and learn to develop accordingly
• Keen interest in understanding the market and competition
• Proactive mindset and openness
• Close interaction with VTS Sales Manager and other sales engineers
• Build up relationships and network with internal and external stakeholders
• Persuasive communication style
• Understanding and controlling body languages

Other requirements:

• Excellent verbal and written English required
• Confident in interaction with end customers
• Intensive travelling activity
• Target responsibilities
• Territory responsibilities
• Sales Plan Execution

In return, we offer you
Passionate people create exceptional things

At Atlas Copco we believe in challenging the status quo, always looking for a better way. Our leading-edge technology enables us to innovate for a sustainable future. We believe that people make it happen and with us you are empowered to act. Your ideas can make a real difference and contribute to the quality of life for people everywhere. We offer a wide range of interesting job roles and many opportunities to grow. This is where it begins - Join us at the Home of Industrial Ideas.

• International career opportunities within the Atlas Copco Group.
• Attractive compensation and benefits package.
• We have a friendly, familylike atmosphere.
• You can be creative and promote your own ideas.
• Every day brings new challenges and new things to learn.
• Our caring culture and leadingedge technology enable us to innovate for a sustainable future.
• We care about each other and the world around us.
• Safety and wellbeing always come first.

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City
Madrid


Recruiter

Hiring Manager
Jeroen Hoen


About Edwards

Edwards has over 4,000 employees worldwide engaged in the design, manufacture and support of high technology vacuum and exhaust management equipment.

Edwards has state-of-the-art manufacturing facilities in Europe, Asia and North America.