IT Business Analyst - Madrid, España - SGS

SGS
SGS
Empresa verificada
Madrid, España

hace 2 semanas

Isabel García

Publicado por:

Isabel García

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Descripción
Company Description

We are SGS - the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity.

Our 97,000 employees operate a network of 2,650 offices and laboratories, working together to enable a better, safer and more interconnected world.


Job Description:


More specifically, you will:


  • Build trust relationship with key business stakeholders to achieve their objectives
  • Lead business requirement discussions and workshops to identify, clarify and document business needs
  • Work closely with the Business Product Owner (BPO) to determine priority and business adding value of the requirements
  • Conduct impact analysis on existing business processes and current functional landscape
  • Deliver functional design documentation and / or review the functional design delivered by third party partners
  • Document clear step by step business process flows
  • Develop business user stories with Business Process Owner including corresponding acceptance criteria
  • Define user acceptance test approaches and oversee the user acceptance test execution
  • Be highly data driven to support discussions with the business towards measurable requirements, aligned with project goals
  • Help on the design of highquality dashboards and KPIs helping key business stakeholders in their strategic decisions
  • Assist the change management team in preparing training material and sessions.
  • Support deployment and rollout plans
  • Maintain collaborative relationships with IT peers and external vendors

Qualifications:


  • Minimum 5 years' experience in Business Analysis in a high technology or Internetbased software development environment
  • Minimum 5 years' experience in System Administration / Configuration of Salesforce (i.e., Sales + Service + Experience Clouds). Certifications are a plus
  • Good knowledge in Agile development methodology (e.g., Agile, SCRUM, Kanban) and understanding of Application Lifecycle Management
  • Knowledge of business analysis frameworks and techniques (e.g., business process modeling, continuous improvement, requirements analysis, user stories and use cases definition)
  • Organizing and prioritizing requirements using techniques such as product roadmaps, epics, user stories and backlogs
  • Fluent in English (verbal and written). Other languages are a plus
Additional Information

  • This position will be based at our IT hub in Madrid provides hybrid working environment.

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