Operations Manager - España - MTS Globe Spain

MTS Globe Spain
MTS Globe Spain
Empresa verificada
España

hace 1 semana

Isabel García

Publicado por:

Isabel García

beBee Recruiter
Descripción
***Key responsibilities:
  • Coordination and prioritization of requests from our clients.
  • Support the daily operations of Menorca office:
  • Booking management: daily follow-up of bookings, manage stop sales, allotment control and special request. Be in contact with TTOO and hoteliers.
  • Management and control of transfers in Menorca, being in contact with providers, hoteliers and TTOO
  • Supervise and coordinate tasks of the different departments that provide services to the tour operator: booking, transfers, excursions and airport services.
  • Service quality management
  • Being the point of contact for providers, suppliers, incoming agency and tour operator to ensure the quality of the service.
  • Be involved in contracting and negotiating with of transfer providers, excursions, etc.
  • Manage claims and incidents.
  • Providing support to the airport service in different situations such as flights that cannot take off, overnight management, etc.
  • 2 years of experience in a similar role.
  • Experience working with traditional tour operators.
  • Bachelor degree in Tourism or similar.
  • Advanced knowledge of Microsoft Office.
  • Driving License and own car.
  • High level of English and Spanish required, other languages are a plus.
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