career opportunities for technical support professionals - Barcelona - beBeeHelpdesk

Título del trabajo: Help Desk Analyst

Descripción

Unlock Your Potential as a Help Desk Support Specialist

Take your career to the next level with a role that offers growth opportunities and professional development. As a key member of our support team, you will be responsible for providing first-line technical assistance to users across various locations.

Your primary objective will be to diagnose and resolve IT-related issues related to operating systems, applications, and devices. You will work closely with colleagues from different departments to ensure effective communication and collaboration.

• Experience working in an international environment would be advantageous;


• Able to communicate effectively through multiple channels (phone, chat, email).

Required Skills & Qualifications:

Technical Knowledge & Skills:

The ideal candidate should possess excellent knowledge of desktop and mobile operating systems (Windows/macOS/iOS/Android) along with proficiency in software like Office 365/Microsoft Teams.Outstanding verbal & written skills are also expected.

/li href""class">
lIntellectual curiosity continuous improvement attitude desirable,