Key Account Manager Rare Diseases - Madrid - Takeda

    Takeda
    Takeda Madrid

    hace 6 días

    Default job background
    Descripción

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    Job Description

    Key Account Manager (KAM)

    Based in Barcelona, the KAM will be responsible for leading and developing local strategic customer relationships to grow Takeda's business within compliance and legal requirements.

    Accountabilities:

    • Deliver agreed strategy and all necessary tactics within the key accounts in order to drive Takeda performance, including and not limited to delivering product and therapeutic knowledge, detailing to prescribers, and negotiating sales terms with hospital pharmacies.
    • Run high-level scientific meetings with customers to convey product importance.
    • Operate in a manner that is always in line with compliance and legal requirements and according to the marketing and sales strategies.
    • Participate at congresses, meetings and trainings.
    • Act as an ambassador for the Takeda brand, its vision and values that achieves patient focus at all levels of the business.

    The KAM will have a deep understanding of respective area and products, including knowledge of products, product strategy, positioning, key messages, programs, company developments, customers and competitors.

    The KAM will be responsible for continuous expansion of his/her knowledge, identifying gaps and new requirements specific for his/her context and addressing them proactively and independently.

    Key Responsibilities:

    • Understand the impact of Takeda's drugs on patient's life from diagnosis to hospital consultation and ongoing treatment.
    • Ddeliver Takeda value proposition informed by patient pathway insight.
    • Proactively employs creative thinking in order to best meet client needs, continuously strive to identify maximum value for both clients and Takeda.

    Account Management:

    • Formulate comprehensive and insightful key account plans to build, manage and improve trustful relationships with key stakeholders, whilst maximizing Takeda performance.
    • In coordination with supply chain, ensure Takeda product(s) is/are available at account level.
    • Support and collaborate with In-Field Market Access territory partner to gain product access to local formularies and/or protocols within your accounts.

    Commercial Excellence:

    • Prioritize and manage accounts within assigned territory by assessing appropriate business opportunities through contacts with key decision makers and important local players.
    • Make changes as needed from new business opportunities and changes in the market place to achieve financial objectives.
    • Analyze territory sales and competitors together with customer behavior for best KAM or IFP planning.

    Communication & Cross-Functional Collaboration:

    • Develop and maintain strong, effective and constructive relationships with external partners including KOLs, therapy nurses, other HCPs, patient associations (non-direct relationship), hospital pharmacists and administration to name a few by taking a leadership role in the communication and liaison between all external customers.
    • Serve as a central coordinator infield of the contact and communication for account related activities with HCPs (face of One Takeda) communicating value that Takeda provides to clients.

    Education, Experience, Skills, Knowledge:

    B. Sc. Degree or equivalent required. Previous experience in engaging partnership with HCP, having delivered strong results in a secondary care environment (preferably in a specialty care setting). Experience of close collaboration with HCP/payers and commercial/access managers in engaging value based partnerships.

    • Self starter/innovative thinker: Identify and create new opportunities based on new ideas.
    • Results oriented and entrepreneurial mindset: Execute the identified key activities and actions.
    • Analytical thinking: Able to understand context dynamics (market, stakeholders, competitive context) to anticipate changes and stakeholders needs.
    • Resiliency: Able to adapt to different situations and to answer in the proper manner.
    • Omnichannel engagement: Able to identify the best channel to interact with stakeholders according to the specific situation, and propose value based content.
    • Scientific knowledge: Perceived as a competent partner by HCPs providing impactful content and able to resolve doubts coordinating internal resources if necessary.

    This position requires ability to drive or fly to attend meetings, audits, and training. Manual dexterity required to operate office equipment (i.e. computers, phones, etc.). Carrying, handling and reaching for objects. Valid and clean driver's licence required.

    This position is located in Madrid, Spain and requires full-time work schedule.


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