Business Administration and Support - Valencia, España - Plug and Play Tech Center

Plug and Play Tech Center

Empresa verificada

Valencia, España

hace 1 semana

Publicado por:

Isabel García

beBee Recruiter

Descripción

WHO WE ARE:

Plug and Play is a global innovation platform and venture capital firm. Our mission is to make innovation open to anyone, anywhere.

Each year, hundreds of entrepreneurs join our vertical-specific accelerator programs to team up with our corporate members or receive a direct investment from Plug and Play.

Plug and Play has over 40 locations across the world and our corporate members include The Alliance to End Plastic Waste, USAA, Visa, Nationwide, Aflac, Daimler, Ford, Nissan, BP, Johnson & Johnson, Roche, Pfizer, Walmart, Coca Cola, Adidas, Philips 66 and over 500 more.

Plug and Play's corporate members utilize Plug and Play to identify the best startups to meet their challenges.

Plug and Play's proven investment track record includes Honey, Einride, Heirloom, BigID, Rappi, Flutterwave, Hippo, PayPal, Lending Club, Dropbox, and many more.

WHO WE'RE LOOKING FOR:

We are looking for a Software Implementation and Support specialist with three or more years of experience implementing and supporting software such as cloud collaboration tools.

We offer an exciting, forward-thinking Silicon Valley-style environment, working with some of the biggest corporations and most innovative startups in the world.

The position will be located in Valencia and will report directly to the Director of Automation.

HOW YOU WILL MAKE A DIFFERENCE:
During your first month you will need to familiarize yourself with our business and our collaboration tool portfolio.

Your main responsibilities will include:

Reactive Software Support:_
Provide support to staff and external users in a variety of platforms
Provide software demos to existing and prospect customers
Proactive Training (internal staff and external users):_
Prepare training materials and keep them up to date
Identify and train on best practices and functionality on the aforementioned tools
Identify tactics to increase adoption within our staff
New software & feature rollouts:_
Rollout software to new offices
Document the implementation process and keep project plans up to date; recording all interactions, questions, and experiences
Record feedback and suggest improvements
Monitor compliance with PnP policies and standards
Administrative Tasks_
Onboard/offboard employees from software
Manage invoicing for software

REQUIRED EXPERIENCE:

Fouryear degree or equivalent with relevant experience in IT fields
Experience with previous team collaboration toolsbased implementation or support experience including new technologies onboarding
Comfortable with change and organizational/process evolution in a fastpaced environment
Strong communicator that is both technically adept and personable
Excellent organizational skills with keen attention to detail
Proven ability to prioritize responsibilities to effectively meet deadlines
Fluency in English is essential
Preferred: the ability to work later 12pm 8pm
Desired experience:_
Public speaking
Teaching/Training
Sales Cloud tools
Ticketing system
PowerBI
Video production

WHAT WE OFFER:

Be part of Plug & Play the biggest and fastest growing startup innovation platform globally with locations worldwide such as Silicon Valley, Paris, Amsterdam, Munich, Berlin, Singapore, China, and Japan
Be at the forefront of innovation and get access to groundbreaking technologies
Be part of a dynamic, international, and openminded team
Get access to and communicate with leading international financial executives, startups, and investors
You will work closely with our corporate partners daily and grow your network
Work in a vibrant and unique working environment
Various opportunities for your career development at our 45 locations worldwide
Contribute and realize your own ideas and have room for selfdevelopment