Customer Service Agent - Ceuta

Solo para miembros registrados Ceuta, España

hace 1 semana

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De jornada completa

Job summary

This position is based in Ceuta and requires the candidate to reside locally although there is some opportunities for remote work Come and join our amazing Customer Service team in Ceuta We are seeking a dedicated individual who excels in communicating and responding to multi-channel contacts ensuring the highest level of satisfaction

Responsibilities

  • Ensure accurate records of all work undertaken through effective use of internal systems adhering to procedure and quality standards
  • Resolving product or service problems by clarifying the customer's complaint determining the cause of the problem selecting and explaining the best solution to solve the problem
  • Demonstrate a high level of competency with regards to Contact Centre systems company policies procedures
  • , etc.

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