Temporary Customer Service Representative - Sevilla, España - HireOn Ltd

HireOn Ltd
HireOn Ltd
Empresa verificada
Sevilla, España

hace 2 semanas

Isabel García

Publicado por:

Isabel García

beBee Recruiter
Descripción

HireOn Ltd Recruitment is working with a leading BPO/outsourcing company that is seeking to onboard a Customer Service Agent in Spain.

The team the employee would join supports customers of a market leader in design and technology of household appliances.


Position:
Customer Service Representative


Location:
Barcelona, Spain


Employment type:
Temporary (2 months), full-time only

Work model:
Remote/Work from home from anywhere in Spain


Salary:
euro gross/year


DUTIES AND RESPONSIBILITIES:


  • Use leadingedge diagnostic tools and Excel to help guide clients in solving issues with their machines
  • In more extenuating circumstances agree and arrange a technician visit or to send
additional/spare parts directly to the clients

  • Be on the lookout for opportunities to talk with clients about new and exciting products that are regularly launched into the market as well as existing products (crossselling and upselling)
  • Be a brand Ambassador by educating customers on the used technology, demonstrating a full understanding of products and brand values

REQUIREMENTS:


  • Have a fluent level of written and spoken Dutch/Flemish
  • Have a good level of English to communicate with international team
  • Be based in Catalonia or be willing to relocate without the employer's support in January
  • Have all of the righttowork documentation in place (Passport/ID, EU Bank Account, NIE & Spanish Social Security Number)
  • Have good computer skills and experience with MS Office
  • Be solutionoriented, wellorganised and able to prioritise the workload with the ability to work under pressure

OFFER:


  • Fixed-Term 2Months contract with 1 month probation period
  • Fulltime position (39 hours per week)


  • Rotating schedule Monday

  • Sunday between 8 AM and 8 PM, 5 days per week
  • Two weekends off per month
  • Hybrid working model with x3 days per month from the office
  • Fully paid, 3 weeks long and fully officebased training that optimally prepares you for your job
  • Bestinclass people engagement activities and programs

Salary: 21,000.00€ per year


Application Question(s):

  • Able to start on the 5th of February ?
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