Air Import Agent - Alcobendas, España - Expeditors

Expeditors
Expeditors
Empresa verificada
Alcobendas, España

hace 3 semanas

Isabel García

Publicado por:

Isabel García

beBee Recruiter
Descripción
de la empresa

"We're not in the shipping business; we're in the information business" -Peter Rose, Expeditors Founder


Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.


  • 15,000 trained professionals
  • 250+ locations worldwide
  • Fortune 500
  • Globally unified systems
Descripción del empleo

Scope of Position
Ensure timely and accurate movement of freight and information, while providing exceptional customer service within the Air Import Department.


Major Duties and Responsibilities

  • Ensure smooth and timely freight process flow
  • Ensure accurate and timely data entry into our operating system
  • Track and trace Air Import files as required
  • Use Workflows on daily basis
  • Ensure timely delivery of freight to customers for Import shipments
  • Ensure documents are timely sent to customer or broker for customs purposes
  • Ensure accurate and timely client and Service Providers billing
  • Interact with our customers in arranging their international shipments, meeting customer service standards
  • Contribute to maintain strong relationships with suppliers (airlines, trucking companies, and others)
  • Meet compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer's policies / requirements.
  • Understand department process flow, constantly looking for areas of improved efficiency
  • Ensure all customers' standard operating procedures are followed and updated
  • Meet KPI standards, as per the company procedures

Requisitos:


  • 6 months to 1 year related experience and/or training; or equivalent combination of education and experience
  • Understanding of air documentation process a plus
  • Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
  • Proactive, strong organizational skills
  • Good computer skills (Excel, Word, PowerPoint)
  • IATA certification (preferred)
  • Fluent in English
Información adicional

Expeditors offers excellent benefits

  • Paid Vacation, Holiday, Sick Time
  • Health Plan: Medical, Prescription Drug, Dental and Vision
  • Life and Long Term Disability Insurance
  • Employee Stock Purchase Plan
  • Training and Personnel Development Program
All your information will be kept confidential according to EEO guidelines.
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