Sales Team Leader - Valencia, España - JL Talent Partners
hace 2 semanas
Descripción
We're looking for aGerman speaking
Team Leader to join our client's team in the beautiful Valencia
What you'll do:
- Monitor and report team performance
- Give agents feedback on their individual and motivate team members
- Keep track of each agent's training
- Participate in the recruitment process close to HR Department
- Organize and optimize shifts
- Make sure processes and procedures are up to date and adhered to take overflow calls / tickets.
- Guide on selling techniques for complex outbound driven sales
What's the offer:
- Health Coverage and Private Health Care.
- Attractive Salary package with performance bonus.
- Career growth opportunities.
What we're looking for:
- Native level of German
- English B2 level
- Talented to grasp a situation with many stakeholders and team members.
- Have excellent communication skills
- Have previous experience in similar positions in BPO industry.
- EU Citizenship or Spanish residence.
Salary: 2,000.00€ - 3,000.00€ per month
Ability to commute/relocate:
- Valencia: Reliably commute or willing to relocate with an employerprovided relocation package (required)
Application Question(s):
- Are you elegible to work legally in Spain?
Experience:
- team management in BPO industry: 1 year (required)
Work Location:
In person
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