Operational Support Manager - Madrid
hace 1 mes
Job summary
The Operational Support Manager ensures the successful execution of logistics operations during the launch of new customers or activities.Key Responsibilities
Operational Launch Management Organize and oversee logistics operations during new customer or activity implementations Define and allocate necessary resources staff equipment storage areas Ensure teams are properly sized trained and prepared Coordinate actions across operations IT quality and project teams Supervise field operations and ensure adherence to defined processes Process Compliance Performance Monitoring Enforce strict application of logistics procedures inbound picking shipping returns Monitor compliance with internal and customer standards Detect deviations implement immediate corrective actions Track analyze key performance indicators KPIs Auditing Continuous Improvement Conduct regular audits of field operations practices Analyze root causes inefficiencies delays Propose implement action plans improve quality productivity safety Capture lessons learned future implementations Team Supervision Engagement Lead team coordinators supervisors technicians Organize schedules assign tasks set objectives Support team development foster motivation Facilitate team meetings ensure effective communication reporting Training Documentation Train teams on new processes best practices Ensure clear understanding application instructions Act liaison between field operations support functions Quality IT HR Qualifications years experience operational logistics roles ideally in PL multi-client environments Proven experience supervising field teams managing operational ramp-ups Strong organizational skills adherence procedures Proficiency in logistics systems IT tools Skills knowledge of logistics operations receiving picking shipping inventory Operational leadership team coordination Analytical mindset identify issues propose solutions Results-oriented prioritization responsiveness Excellent interpersonal communication skills Proactive structured adaptable dynamic environments Show more Show less
Descripción del trabajo
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