- Trabajo en equipo
- Buena comunicación con el equipo y clientes
- Orientado/a siempre a resultados
- Toma de decisiones responsables
- Buscar nuevas oportunidades al negocio
- Confianza e integridad
- Desarrollo del personal
- Manejo de indicadores de gestión (KPI)
- Garantizar estándares de atención al cliente
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Cash Office Responsible - Murcia, España - H&M Group
Descripción
Job Description
Eres responsable de ofrecer la mejor experiencia omnicanal de cliente para hacer crecer nuestra base de clientes, interactuar con ella y contribuir a las ventas y los beneficios de tu tienda.
Procuras que todas las rutinas omnicanal, administrativas y de seguridad estén establecidas y que tus compañeros/as las sigan.
Formas, informas y apoyas al equipo de la tienda para asegurarte de que conocen y son competentes en todos los procedimientos administrativos.
Impulsas activamente los Beneficios y evitas las pérdidas de stock , administrativas y efectivo mediante la interacción y la formación del equipo de tu tienda.
Cumples siempre las expectativas de nuestros clientes y compañeros/as, además de seguir todos los procedimientos y políticas de H&M.
Qualifications
Additional Information
H&M está comprometida en crear un ambiente inclusivo y diverso y estamos activamente buscando candidatos y candidatas cualificados independientemente de su raza, género, orientación sexual, origen étnico, religión, nacionalidad, discapacidad o edad.
