Customer Service Representative for a Luxury - Barcelona, España - Blu Selection

Blu Selection

Empresa verificada

Barcelona, España

hace 2 semanas

Publicado por:

Isabel García

beBee Recruiter

Descripción

Tasks

Your responsibilities and impact as a Customer Care Agent for a Luxury Automotive Brand will be:

Representing our client ́s products and services
Being the first point of contact for customers of our client
Supporting the development of the Customer Interaction Center by introducing your ideas
Using your communication skills to help customers with a wide variety of issues
Assuring the customers have a positive experience fitting our clients ́ quality standards

Requirements:

Skills, qualifications and interests you need to succeed in this role:

Native level of Spanish with a proficient level of English & Portuguese
Previous experience in luxury Customer Service or the Hotel industry
Experience working in the automotive industry is a plus
Having excellent verbal and written communication skills
Being able to quickly understand customers ́ needs and dealing with their emotions
Having a wellorganized and structured way of working

Benefits:

What ́s in it for you?

Competitive salary
Working in a fast paced and highly changeable environment
Being part of the creation of the Customer Interaction Center of one of the world ́s leading luxury automotive brands
Working in an inclusive, diverse, and international team
Possibility to partially work from home after the initial training months
Starting date: mid March 2023

Your future company:

An innovative luxury automotive brand that is currently creating an inhouse Customer Interaction Center. They have offices worldwide to cater for the needs of their international clientele. The Customer Service department in Barcelona will focus on the markets of various European countries.