Customer Engagement Programme Director - Barcelona, España - AstraZeneca

AstraZeneca

Empresa verificada

Barcelona, España

hace 3 semanas

Publicado por:

Isabel García

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Descripción

About AstraZeneca & Commercial Digital Health:

At AstraZeneca we're on a journey to becoming digitally-enabled, to discover new ways of offering better solutions to our patients.

Join the team with a vision to use data as a tool, to build a better, deeper, more personal understanding of the people we're helping.

To ultimately deliver better outcomes for them - through multifaceted omnichannel content, personal relationships, and experience.

We are doing this through delivering transformation through integrating digital technology, processes & proficiencies across all teams resulting in increased business value and improve patient outcomes.

About the role:

The Customer Engagement Programme Director (EUCAN) is responsible for ensuring that increments of the NextGen Customer Engagement (CE) Model are being delivered timely, and ensuring that visibility of the teams' delivery is provided back to LT and other cross-functional partners as relevant.

This role is also responsible for proactively identifying and raising risks and blockers, and helping to alleviate these in close collaboration with the Model Product Owner and other cross-functional partners.

Finally, the Programme Manager possesses an intimate understanding of delivery-related dependencies across all items in the prioritized backlog. The Scrum Masters supports the Performance and Data Strategist to report on the business value creation objectives.

Responsibilities

Lead delivery of the EUCAN CE Model backlog items, collaborating closely with partners in more than 25 MCs, across 4 teams within cDH, 5 global functional teams, and a largescale program across +100 individuals
Report consistently and frequently to Product Owner and team members
Responsible for handson project management to ensure efficient allocation of resources and effective resource management
Responsible for leading the Agile team's capacity to ensure backlog items are deliverable against agreed timelines

Requirements:

Excellent ability to lead multiple interdependent and complex workstreams
Excellent attention to detail
Good understanding of Sprint Planning
Familiar with JIRA and able to independently deliver AGILE reports
Capable of coordinating and facilitating Scrum meetings as appropriate
Good understanding of AGILE methodology
Familiarity with CX concepts and technical language
Communication skills, a PM is comfortable working with other people and know how to communicate efficiently and optimally with them