Descripción:

Job Description Description

Ria Financial Services is the third-largest global money transfer company and a division of the North American public company Euronet Worldwide (Nasdaq: EEFT). Serving more than 147 countries in the world, RIA has emerged as a global leader in remittances and is a recognized benchmark in both quality and reliability of the service it offers to general public.

We are currently recruiting a Agent Payment Control Analyst for our EMEA headquarters in Alcobendas, Madrid, who will be responsible for securing compliant wire settlements from our agents, both in Spain and in other EU countries. Your responsiblities will include the following:

Contacting agents on the basis of a report lisiting, who are doing repeated wire transfers onto Ria settlement accounts.

Requesting a trustworthy proof of the originating bank account of the agent, with information of account holder and IBAN

Providing timely feed-back about the analysis program

Reconciling account holder name with agent name in Ria data base

If name is different, report the agent to Compliance

If name is identical, reconcile IBAN with information in FXClient database or add IBAN as new legitimate account in FXClient

Inform agent of designated bank account as only accepted account for wire transferes

Inform agent about the benefits of ACH/Direct Debit and how it works

If agent accepts ACH as settlement method, sending of ACH mandate and give assistance in the completing of the forms.

Follow-up calls on ACH conversion

Control, if agents have converted to the desiganted bank account for wires

Follow-up calls

Suggest new leads and trends for potential investigations.

Qualifications

Minimum A-level education, degree in a financial discipline an advantage.

Excellent commands in Excel (dynamic tables, macro...). A good understanding of Power BI is a plus.

1-2 years’ work experience.

Excellent oral and written communications skills in Spanish and English. An additional language would be a plus.

Team player.

Detail orientated and accurate.

Ability to be flexible and adaptable when working in a fast-paced often pressurized environment.