Senior Account Manager - Malaga, España - Webhelp

Webhelp

Empresa verificada

Malaga, España

hace 1 semana

Publicado por:

Isabel García

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Descripción

Location

Málaga, Spain
Language
Dutch***
Description:Are you enthusiastic about creating memorable experiences? Then come join us at
Concentrix and work with energetic people who strive to enjoy every day.

We are looking for a
Senior Account Manager (Flemish-speaking) - On site to join our exciting projects, with leading brands from tech, finance, travel, fashion, healthcare, and many more industries.

What we offer you
You will be trained and constantly guided by your managers and your team.

You will learn new processes, develop your language and communication skills, as well as work in a digital environment, with some of the most innovative technologies on the market.

What you will learn with us will make you a valuable member of our team or any other team.

Your benefits:

Fulltime contract
Competitive salary and performance bonus starting euros gross/year up to euros gross/year
Great office location in Benalmadena
Friends hunting (referral) bonus
Full paid training about the company and the project you will be working on
Career development program and specialized courses
Opportunities for a career abroad through the International Mobility Program

What you'll experience with us
As a
Senior Account Manager in our team, you will:

Secure new customer wins for Cloud
Maximize upsell and crosssell opportunities collaborating with Sales Agent, Solution Specialists, client sales teams and the channel partners
Drives alignment and teamwork within a team, department, or across organizational boundaries
Engage with partners assigned to Opportunities to drive partner action to recommend the right solutions and close the deal. Provide support to partner as needed
Actively monitor pipeline, collect feedback and update involved parties on closure, support close plan execution
Collaborate with local TCM on pipeline and partner introductions
Where TCM doesn't exist, curate and connect to customers an ecosystem of best of breed solutions in territory driving growth in customer acquisition, consumption & usage in assigned territory
Surface customer wins for partner sell with evidence; surface partner capacity and capability needs and key Opportunities to Partner Management team to drive development and recruitment of new partners
Control main performance indicators and run rates of pipeline: handoff rate, close rate, velocity, customer and agreement retention, revenue recapture, consumption, etc
Establish a foundation for how technology and services can meet customer/partner needs. Uses a deep understanding of a customer/partner to effectively align the value proposition of the products, technology, and services to the customer's/partner's strategies and needs. Creates value through the sales cycle.

We'll be a great match if you:

Are native or proficient in Flemish plus fluent in English. French is a plus
Have 36+ years of technology related sales or business development experience
Experience working within a partner ecosystem and technical sales environment preferred
Broad knowledge of and ability to explain key enduser scenarios and technical architecture for productivity and communications solutions required
Demonstrated knowledge of identity, authentication, security, privacy, and compliance and how they factor into cloud and hybrid solutions preferred. Fundamentals certification required
Understand cloud deployment and adoption planning
Experience with cloudbased productivity, collaboration and communications solution designs, migrations and management of technology
Bachelor's degree required
Major or minor in computer science, mathematics or engineering
Proven track record of outstanding performance and achieving goals
Exceptional interpersonal as well as verbal and written communication skills

Who we are

We're the tech-powered customer experience (CX) company that's creating game-changing journeys for our people and our clients and their customers.

Our people around the world have devoted their careers to ensuring every relationship is exceptional. So naturally, we're committed to creating game-changing career journeys that power our people towards greater opportunities and brighter futures.

In short:

You will be joining over passionate game-changers across more than 70 countries that strive to enjoy every day, while making a difference for the people they help every day And we will offer you a fun and challenging job that will allow you to develop and grow.

If this sounds like you, join us

We are an equal-opportunity employer

RRQ NETHERLANDS