Dynamics 365 CRM Administrator - Alcobendas, España - LJselection
Descripción
Our client is a company belonging to a leading multinational group in health technologies (defibrillators, SOS devices, thermographic, etc.) and security (access, biometrics, video surveillance, video analytics, intrusion, etc.) for companies.
Now they are seeking a Dynamics 365 Administrator to join their team to work on a variety of interesting projects with focus on business process optimisation.
Working in a dynamic and diverse environment with their international operational team across the Europe, you will be based in Madrid office and report to Group operations & project manager based in Paris.
Main responsibilities:
1) Dynamics 365 IT administration
- Management of Office365 and D365 administration: login creation, deactivation, access right management.
- Work closely with local operational teams to collect project requirements for business process optimization (sales, service and finance). In depth understanding of project benefits.
- Daytoday support to project manager for implementation, maintenance and improvement of our business process in the Dynamics 365 environment.
- Assist the project manager to prepare comprehensive written reports, process documentations and presentations to be shared with operational team.
- Support to setup group KPI and build new dashboards.
- Data management & reporting maintenance with Power BI.
Requirements:
- Minimum 3 years proven experiences with Dynamics 365 CRM Customer Engagement and/or Power Platform, Power BI.
- Global computer skills: knowledge of Excel, PowerPoint and other Office 365 tools is essential; Knowledge of IT development (Plugin, javascrip) or Azure environment would be an asset.
- Fluent in English both speaking and writing.
- Good communication and organisation skills, strong autonomy.
- Strong interest in operations and digitalization of business process optimization.
Benefits:
- Permanent contract.
- There may be the possibility of working 2 days from home.
- Schedule 918h with flexibility.
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