- Relationship Management:
- Develop strong relationships with key clients, ensuring satisfaction and success with our products services.
- Oversee client lifecycle, including onboarding adoption;
expert client advocate - Huelva - beBeeCustomerSuccessManager
Título del trabajo: Senior Customer Success Manager
Descripción
Key Account Manager
We are seeking an experienced and dynamic professional to join our team in Spain. In this role, you will be the primary point of contact for our largest and most strategic clients, guiding them through their entire journey from onboarding and adoption to retention and advocacy.
Customer Journey Management:
Onboarding Adoption:
Retention Advocacy:
The final stage involves retained customers become advocates benefiting your business through positive word-of-mouth referrals improved reputation within the industry.