Customer Representative- French Market - Barcelona, España - Webhelp

Webhelp

Empresa verificada

Barcelona, España

hace 2 semanas

Publicado por:

Isabel García

beBee Recruiter

Descripción

Advisor

Location

Barcelona, Spain
Language
French***
Description:
Why join us

Are you enthusiastic about creating memorable experiences? Then come join us at Webhelp and work with energetic people who strive to enjoy every day.

We are looking for a** Customer Representative

French Market **to join our exciting projects, with leading brands from tech, finance, travel, fashion, healthcare, and many more industries.

What we offer you
You will be trained and constantly guided by your managers and your team.

You will learn new processes, develop your language and communication skills, as well as work in a digital environment, with some of the most innovative technologies on the market.

What you will learn with us will make you a valuable member of our team or any other team.

Your benefits at Webhelp:

Fulltime contract, 39 hours/week: Monday
Thursday from 09:00 to 18:00, Friday short day 9:0017:00
Competitive salary and performance bonus
Great office location in Malaga
Friends hunting (referral) bonus
Full paid training about the company and the project you will be working on
Career development program and specialized courses
Opportunities for a career abroad through the Webhelp International Mobility Program

What you'll experience at Webhelp
As a
Customer Representative in our team, you will:

Provide with accurate information to our customer
Logging and follow up of correct and Valid Orders or requests
Ensure the highest level of Customer Satisfaction Surveys Scores
Delivery of high caliber Customer Service on Post-Sales requisitions (Logistics, warranties, refunds )
Capture of all required data elements in CRM as required by client's training, policies and procedures

We'll be a great match if you:

Are native or proficient in French, Spanish is a plus
Excellent communication skills in a variety of customer facing situations
Good team player with drive for success
Previous experience in similar position is a plus
Share our values of commitment, unity, integrity, recognition, and WOW

Don't meet every single requirement?

Who we are
Webhelp is a people-first company and a global leader in the BPO industry. With more than 100 nationalities, Webhelp Spain is one of the main multilingual centers of the Group. We focus on creating memorable customer experiences and developing business solutions adapted to each company. We enhance the value of the most innovative brands by combining intelligence and emotion to make business more human.

If this sounds like you, join us at Webhelp

Webhelp is an equal-opportunity employer

RRQ FRANCE