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- Lead the team with a focus on quality, while meeting deadlines.
- Validate necessary approvals for contract value and gross margin.
- Ensure contracts contain payment terms as per approvals.
- Coordinate with Legal, Finance, and Sales teams for error resolution.
- Ensure billing activities are performed timely (within the SLA).
- Ensure billing quality (billing checklist adherence, accuracy).
- Create and update KPI and ad-hoc reports.
- Design, develop, and interpret complex analyses to support management decision-making.
- Identify and communicate potential policy and/or operational improvements that will enhance billing and order entry process quality.
- Adept, communicate, and enforce credit and payment terms policies.
- Fluent in English and German.
- 2 years of experience leading and developing people.
- 5 years of experience in Customer Services, Finance, or Finance-related areas.
- Proactivity and ownership-oriented.
- Excellent leadership and managerial skills.
- Outstanding communication, negotiation skills, and stakeholder management.
- Analytical skills, ability to interpret data and drive improvements and make recommendations for process change.
- Plan, think, and make decisions in a strategic context.
- Strong Excel knowledge.
Senior Order Entry Team Lead With German Language Skills - Las Rozas de Madrid - Johnson Controls
Descripción
Drive Success as Our Next Team Lead
Johnson Controls is seeking a skilled team lead to drive positive results in our dynamic Billing & Order Entry Team. As a key member of our international team, you will play a pivotal role in managing timely orders entry and billing, identifying policy inconsistencies, and reporting key performance indicators.
Your Key Responsibilities:
Requirements:
About Our Company:
Johnson Controls offers a dynamic work environment where you can develop your career and work with a diverse team. Our international organization has a broad range of departments that provide critical services across our organization. We value our employees and offer a flexible working culture that combines office and home working. Our benefits package includes a €3000 joining bonus, a regular monthly bonus after your first six months, meal vouchers, a recreation allowance, and retail discounts.
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