Customer Operations - Barcelona, España - Giesecke+Devrient

Descripción

Giesecke+Devrient is a global company that offers security technologies, both in the physical and digital world. Every day, billions of people benefit from G+D innovations in their personal and business lives.

With around 11, employees across 32 countries, we develop, manufacture, and distribute products and solutions for the safeguarding of payment processes, identities, connectivity, and data.

At G+D Mobile Security, the world leader in secure telecommunications systems via SIM / eSIM, we are seeking a dedicated Customer Service professional for our Customer Operations team, equipped with strong interactive skills to deliver exceptional service to our customers.

The Customer Operations role entails managing a customer database and overseeing the entire Order-to

• Cash process.

Required Knowledge and Skills:

Demonstrated experience in international Customer ServiceStrong problem-solving abilitiesEssential knowledge of SAP Sales and InvoicingActive listening and effective communication skillsProficiency in written and spoken EnglishIntermediate level of proficiency in FrenchKnowledge of export processes is highly desirableWhat's great about working with us:Culture: Join a friendly team with different nationalities.

Open working space with Best-in-class equipment: High performance PC with huge monitors

Office hours:
M-Th 8.30 – 17.30 and Fri 8.30 – with flexible hours on demand)

Social benefits:
Continuous training and coaching, private medical insurance, transport ticket, in-house parking

Own canteen:
take a break with our breakfast and lunch service: chose between a wild range of menus, salad desk and sandwiches service


Nicely pricesLocation:
Sant Joan Despí. Easy communication by public transport o private transport.