Credit Controller - Granada, España - Alight

Alight

Empresa verificada

Granada, España

hace 2 semanas

Publicado por:

Isabel García

beBee Recruiter

Descripción

At Alight, we believe a company's success starts with its people. It's why we're so driven to connect passion with purpose.

Our team's expertise in human insights and cloud technology, allows companies and employees around the world to transform and thrive.

With a competitive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work.

Credit Controller

Stakeholder Management and Customer Service

Responsible for service delivery of VIP customer ledgers and internal stakeholders
Performance excellence: Maximize cash collections, active credit risk control, minimize aged debt and bad debt provisions, excellent customer service, minimize efficiency waste
Support on/off shore activities

Dispute Management

Dispute log and follow up on resolution with relevant owner. Ensure SLAs commitment.
Main point of contact for outstanding receivables

Commercial contractual knowledge

Strong commercial awareness in order to confidently report, negotiate and influence internal and external stakeholders
Escalation and communication with Finance team (Working Capital Team Manager/Sales Account Managers /Project Managers / Revenue Owners/ Billing Team)
Focus on Customer and Account Management community engagement to enhance the service reputation of Alight
Service driven, proactive approach to problem solving conference calls, Purchase Order renewal, predue collection activities and a collaborative escalation process

Stakeholder management

Promote clear, regular twoway communication between both parties.

Strategic Working Capital management

Assist to reduce payment delays and unbilled debt in line with target requirements
Proactive problem solving on Order to Cash tasks: early billing, recurring issues and Purchase Order renewals
Create and take ownership over awareness and alignment of Order to Cash benefits, dispute management support, Purchase Orders renewals and On Stop processes
Responsibility for ensuring all billing is qualified out immediately and any discrepancies are reported straight away
Order to Bill Assistance**: Support on local printing requirements and info chasing, complete sanity check of invoices, ensure dispatch of invoices to the customers and tracking, held Order to Bill / Order to Cash meetings to ensure info is shared and ownership remains clear.

Qualifications, work experience & personal skills**
Essential

Strategic stakeholder management and influencing skills
Strong interpersonal skills able to proactively communicate at all levels
Strong problemsolving skills and ability to look beyond own field or area of experience.
Knowledge of Order to Cash Processes and Working Capital Strategies
High level of personal motivation and focus with an ability to multi task
Excellent attention to detail
Experience working in a Matrix multinational organisation (SSC environment)
Excellent Reporting and Analytical skills
Experience of using general ledger
Knowledge of working with data warehouses and ERP systems
Fluent in English and another European language (an additional one would be a plus)

Our commitment to Diversity and Inclusion
Alight believes
diversity
should be visible, valued, and sustained throughout the organization.

And we're committed to enabling an
inclusive culture of belonging that engages all colleagues and grows the diversity of our talent to proudly represent the clients and communities we serve
.

As an affirmative action employer, we adhere to the principles of equal employment opportunity in the workplace as defined in our diversity policy statement.

Diversity Policy Statement

Alight does not discriminate against anyone based on sex, gender, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law.

In addition, we take affirmative action to employ and advance in employment qualified minorities, women, disabled persons, disabled veterans and other covered veterans.

Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship.

Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter.

Authorization to work in the Employing Country

Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but