IT Analyst Iii - Barcelona, España - TI Fluid Systems

TI Fluid Systems
TI Fluid Systems
Empresa verificada
Barcelona, España

hace 2 semanas

Isabel García

Publicado por:

Isabel García

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Descripción

Responsibilities of Position:


  • Respond to customer issues and provide updates via phone, ticketing system or other modes of approved communication.
  • Resolve system related issues.
  • Utilizes ticketing system to track, prioritize and report on customer issues from initiation to closure.
  • Initiates escalation when required.
  • Follow all TI and IT published processes.
  • Meet deadlines as established.
  • Off hours support as required.
  • Develops interfaces and minor system enhancements.
  • Additional Responsibilities for ERP Analyst
  • Additional Responsibilities for PLM Analyst
  • Additional Responsibilities for Global Applications Analyst*
    Skill Requirements:
  • Customer service driven with an enthusiastic, positive attitude.
  • Able to work in fast paced environment and multi task.
  • Strong professional and interpersonal skills, treats people in respectful and professional manner.
  • Strong troubleshooting and problem solving abilities.
  • Able to manage Windows Systems and Network Users in Active Directory.
  • Excellent written and verbal communications skills.
  • Work and act in a safe manner.
  • Flexible work schedule.
  • Competent in Microsoft Office products (Outlook, Excel, PowerPoint, etc.).

Experience Requirements:


  • A minimum of 10 years of systems support experience.

Licensing or Special Certification Requirements:


  • Driver's License.

Physical Requirements:


  • Ability to work at a computer for a long period of time.

Working Conditions:


  • Occasionally lifts and carries up to 25 pounds.
  • Some of work time is spent standing, walking, lifting and bending.

Education:


  • Bachelor's degree required.
  • Master's degree preferred.

EEO Statement:

TI Fluid Systems is committed to equal employment opportunity regardless of race, color, religion, sex, national origin, sexual orientation, age, citizenship, marital status, pregnancy status, disability, gender identity or Veteran status.

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