Human Resources Coordinator - Capella, Huesca provincia, España - Capella Hotel Group

Capella Hotel Group
Capella Hotel Group
Empresa verificada
Capella, Huesca provincia, España

hace 2 semanas

Isabel García

Publicado por:

Isabel García

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Descripción
Capella Hanoi_
- _Full Time_

  • Prepare and review written documents (e.g., daily logs, business letters, memoranda, reports), including proofreading and editing written information to ensure accuracy and completeness.
  • Create and maintain proper filing systems for all documentation (e.g. colleagues personnel profiling) within the department. Ensures strict confidentiality and security of colleague and property records, files, and information.
  • Ensure accurate maintenance of all colleague records and files (e.g., interview documents, reference checks, Drug Free Workplace Policy (DFWP), applicant selfidentification forms, department orientation checklist).
  • Actively listen to and consider the concerns of other colleagues, responding appropriately and effectively. Handle sensitive issues with colleagues and/or guests with tact, respect, diplomacy, and confidentiality. Report any colleague disciplinary issue to higher management.
  • Assists higher management in suggesting and coordinating colleagues' activities, recognition programs and team building activities in efforts to promote strong employer branding and employee relations.
  • Foster positive working environment for all colleagues by performing periodical checkin with team members to ensure satisfaction, maintain strong working relationship with one another.
  • Respond to questions, requests, and concerns from colleagues and management regarding company and Human Resources programs, policies and guidelines.
  • Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor.
  • Protect the privacy and security of guests and coworkers. Maintain confidentiality of proprietary materials and information.
  • Ensures that all colleagues' uniform and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures
  • Handle and report any service 'Glitches' and report it under the appropriate system, resolve the issue and ensure that corrective actions and service recovery follow ups are action upon in a timely manner.
  • Maintain strict compliance to all departmental policies, work place safety and security procedures set by the hotel.
  • Report any issues or damages to the relevant department to ensure defectfree facilities and service amenities within the hotel.
  • Ensures that working area is kept organised and clean at all times.
  • Order and track Human Resources office supplies and forms to ensure sufficient supplies for optimal operation of daily work.
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