Sd096 Senior Carrier Representative - Barcelona, España - Solutions & Decisions
Descripción
DUTIES AND RESPONSIBILITIES
The duties and responsibilities of this position consists of, but are not limited to, the following:
- Collaborates on or drives business reviews and carrier meetings (reviews should be done face-to-face as well as over the phone)
- Manages carrier expectations through the use of SOPs, KPIs and other account metrics.
- Develops carrier relationships and contacts at multiple levels to support trade lane development.
- Promotes network collaboration.
- Accountable to independently manage and grow trade lane level relationships to build diverse and balanced Carrier portfolio.
- Responsible to demonstrate growth in owned carrier relationships. Expected to go beyond the core carrier portfolio to build trade lane solutions
- Develops supply chain solutions in order to effectively support our customer gotomarket strategy
- Resolves problems, including identifies issues, thinks critically, seeks input to determine the best course of action, and implements solutions
- Ensures that specific customer load requirements are met on committed and/or adhoc shipments
- Studies and understands market trends and seasonality.
- Coaches and mentors new Operations Representatives
- Manages own personal development plan
- Is aware of and is aligned with the branch strategy and vision
- Other duties or responsibilities as assigned according to the team and/or country specific requirements
QUALIFICATIONS
Required:
Bachelor's degree or equivalent experience
Minimum 4 years of relevant experience in road freight
Excellent English communication skills (verbal and written)
Commercial skills
Preferred:
Entrepreneurial character
International mindset
Strong ability to persuade, motivate, negotiate, and influence others
Ability to thrive under deadlines and work in a team environment, while also delivering independent results
Driven, enthusiastic, and highly committed
Ability to build strong relationships.
Good understanding of the transport and logistics market
Additional European language is an asset
Master's degree
Values a diverse and inclusive work environment
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