Dynamics 365 CRM Consultant - Alcobendas, España - LJselection
Descripción
Our client is a company belonging to a leading multinational group in health technologies (defibrillators, SOS devices, thermographic, etc.) and security (access, biometrics, video surveillance, video analytics, intrusion, etc.) for companies.
Now they are seeking a Dynamics 365 CRM Consultant to join their team to work on a variety of interesting projects with focus on business process optimisation.
Working in a dynamic and diverse environment with their international operational team across the Europe, you will be based in Madrid office and report to Group operations & project manager based in Paris.
Main responsibilities:
- Dynamics 365 CRM administration management and Microsoft environment: login creation, deactivation, access rights management.
- PMA (Project Management Assistant) in Dynamics 365 CRM.
- Work closely with local operational teams to gather project requirements for optimization of business processes (sales, service, and finance).
- Daily support for the implementation, maintenance and improvement of our business process in the Dynamics 365 environment.
- Support in the preparation of reports, process documentation and presentations to share with the operating team.
- Reporting: Reports and KPIs
Requirements:
- Minimum 2 years experience with Dynamics 365 CRM.
- Computer skills: Excel, PowerPoint and other Office 365 tools.
- Good communication and organizational skills.
- Fluent in English both speaking and writing.
- Good communication and organisation skills, strong autonomy.
- Strong interest in operations and digitalization of business process optimization.
Desirable:
- Experience with KPIs, scorecards, controlling, knowledge of Power BI, Azure.
Benefits:
- Permanent contract.
- There may be the possibility of working 2 days from home.
- Schedule 918h with flexibility.
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