Global Key Account Manager - Madrid, España - SGS

SGS

Empresa verificada

Madrid, España

hace 3 semanas

Publicado por:

Isabel García

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Descripción

Company Description
We are SGS - the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity.

Our
99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.

At SGS, we take pride in being at the forefront of knowledge management within the Business Assurance division, leveraging our expertise to drive advancements in various industries.

As a TIC global leader,
our Business Assurance team plays a pivotal role in shaping a culture of continuous learning and intellectual excellence.

We are dedicated to harnessing the power of knowledge to deliver unparalleled solutions, contributing to the success of our clients and the industries we serve underscoring our dedication to excellence and innovation.

Job Description Direct Reporting Line**:
Global Head International Sales and Accounts.

Dotted Reporting Line:

Country Business Manager and/or Strategic Business Unit Lead.

To fulfill the primary role objectives, the GKAM will:

Collaborate with ISM's in pre-contract sales negotiations/presentations to maximize sales and achieve conversion targets.
Serve as the client's main contact for
SGS Kn/CBE services postcontract award, maintaining customer satisfaction, and exploring opportunities for service expansion and revenue growth.

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Develop and implement global cooperative agreements within the SGS network.
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Monitor and manage global contract performance, overseeing both audit delivery and back-office activities with support from GKAA.

Collaborate with GKAA to m
onitor SGS's performance against clientspecific KPIs

:

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Identify and mitigate risks related to poor performance or unmet client expectations.
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Manage commercial aspects of contracts, ensuring profit maintenance and identifying business development opportunities.
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Seek and drive business development opportunities with designated clients, defining plans for new revenue development and gaining internal stakeholder approval.
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Communicate with auditors (via affiliates) on program announcements, procedures, and coordinate auditor training as agreed upon between SGS and the client.
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Supervise and support GKAA's, addressing any issues that arise.
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Report to clients' Senior Management at scheduled intervals on the performance and outcomes of SGS services, including performance reporting and trend analysis.
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Achieve sales targets and client retention goals set by the Global Head International Sales & Accounts.

Qualifications

Completion of postsecondary education (degree and/or diploma) in a Businessrelated program is a
valuable asset

:

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Successful completion of the Lead Auditor Course (LAC) for ISO 9001 or ISO 1400

Minimum of
2 years' experience in a project/contract management role.
Previous
sales experience in a consulting/auditing environment is highly desirable.
Fluent in English, both verbally and in written communication.
Proficient in Microsoft Suite (Word, Excel, PowerPoint, and Outlook).
Experience working in
international and complex matrix environments

:

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Flexibility to work extended hours as needed, especially during peak demand in the contract portfolio.

Possession of a
valid driving license

Holding a
valid passport and willingness to travel.

Core Competencies and Abilities:

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Proficiency in selling and promoting SGS to clients, demonstrated by a successful track record of meeting sales and performance targets in the service sector.

Ability to effectively
manage complex projects, integrating multiple solutions into a cohesive program.
Aptitude for
identifying solutions, thinking laterally, and maintaining a focus on service delivery.
Established
time management skills and a keen attention to detail.
Proven ability to
manage and coordinate multiple projects in a fastpaced, highly professional environment.
Capacity to
work well under pressure and meet demanding deadlines.

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Self-motivation and discipline, displaying the ability to work independently without close supervision.
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Leadership skills to effectively manage others while operating as part of a larger team.

Proficiency in
reading, understanding, and following work instructions in a safe, accurate, and timely manner.
Possession of
a "cando" positive attitude, inspiring fellow coworkers.

Additional Information Why SGS?**- Join a globally recognized and stable company, a leader in the Testing, Inspection, and Certification (TIC) industry.

Enjoy a flexible schedule and remote work model.
Access SGS University and Campus for continuous learning options.
Thrive in a multinational environment, collaborating with colleagues from multiple continents.
Benefit from our comprehensive benefits platform.