Key Account Manager - Barcelona, España - SEAT:CODE

SEAT:CODE

Empresa verificada

Barcelona, España

hace 2 semanas

Publicado por:

Isabel García

beBee Recruiter

Descripción

Description:

At

SEAT:
CODE we are constantly looking for talented people willing to join our projects. Our start-up environment is very open minded, we love to test and implement new ideas. Right now we are very focused on mobility projects, trying to improve citizen's mobility in and out cities. If you think you are ready to enjoy your work and be part of our big family, we invite you to keep reading what we think it could be a good fit for our current needs

The Role

As a
Key Account Manager for our
SaaS products, you'll be responsible for nurturing and expanding relationships with our most strategic clients.

You'll serve as the primary point of contact, understanding their business needs, ensuring satisfaction, and driving growth opportunities within these accounts.

Responsabilites
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Account Management: Develop and maintain strong, long-term relationships with key clients. Understand their goals, challenges, and use of the SaaS product to maximize value and satisfaction.
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Strategic Planning: Collaborate with clients to align their business objectives with the capabilities of our SaaS product. Identify opportunities for upselling or cross-selling additional features or services.
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Customer Advocacy: Act as a customer advocate within the organization, conveying client feedback, requests, and needs to relevant teams (sales, product, support, etc.) to ensure timely and effective responses.
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Retention and Expansion: Proactively monitor account health, foresee potential issues, and implement strategies to prevent churn. Identify expansion opportunities and work towards increasing the product's adoption within client organizations.
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Revenue Generation:Work towards set revenue targets by effectively managing the renewal process, negotiating contracts, and identifying opportunities for revenue growth within assigned accounts.
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Collaboration:Partner with internal teams to address customer needs, resolve issues, and ensure a seamless customer experience. Coordinate resources for successful implementation and support.

What we offer

Competitive salary and bonus structure
Opportunities for professional development and growth within the company Possibility to work remotely within Spain (you can work from any city of Spain

- )

2.000€ per year in social benefits to choose from: restaurant, kindergarten, health Insurance, private insurance, transportation, gym pass, cleaning services, WIFI, Holaluz contract, etc.
2.000€ per year in trainings
Free language courses
Daily Snacks: We try to promote healthy living habits. You will find in our canteen many nuts, fresh fruit, salads,...
Flexible working hours: We understand the importance of worklife balance.
Short Fridays
26 days for your vacations
Best technology for your needs
Nice located offices (near the beach of Barcelona)
English as the official speaking language.

Requirements:

What kind of person do we like to work with

We're creating the automotive future and we know that we will only succeed if it's built with people from around the world, with gender diversity and with many different backgrounds.
At

SEAT:
CODE, we breathe start-up, so being flexible must be in our DNA.

Team Players, transparent, communicative people to whom we can give feedback.
Our Teams have a lot of freedom to take decisions, so we need people to trust. People with high responsibility.
In addition, we like humble people (no Rockstars please), nice and with a sense of humour (the bar is quite high right now).

What we need from you
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Experience: Proven experience (>3 years) in account management, preferably within the SaaS industry, with a track record of managing high-value clients.
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Technical Knowledge: Familiarity with SaaS products, understanding of cloud-based technologies, and the ability to effectively communicate product functionalities to clients.
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Relationship Building: Strong interpersonal and communication skills with the ability to build rapport and trust with stakeholders at different organizational levels.
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Analytical Skills: Ability to analyze data, identify trends, and leverage insights to drive client success and growth opportunities.
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Problem-Solving: A proactive approach to problem-solving, with the ability to address challenges and find innovative solutions.
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Business Acumen: Understanding of business processes, industry trends, and the ability to translate these into valuable solutions for clients.
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Bachelor's Degree: Preferably in Business Administration, Finance, Marketing, or a related field
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German, English and Spanish as main languages.