Technical Learning Architect - Madrid, España - Ansys

Ansys

Empresa verificada

Madrid, España

hace 1 semana

Publicado por:

Isabel García

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Descripción

Ansys is the global leader in engineering simulation, helping the world's most innovative companies deliver radically better products to their customers.

By offering the best and broadest portfolio of engineering simulation software, Ansys helps companies solve the most complex design challenges and engineer products limited only by imagination.

Summary Role / Purpose
Join the Ansys Customer Excellence (ACE) team to drive customer adoption of Ansys solutions as a learning architect.

In this global role you will be part of a passionate and dynamic team that leads the customer facing learning and development (L&D) activities to incubate, develop and transform the Ansys userbase.

You will be working cross functionally with varying tasks around learning methodology and management targeting everything from individual users to corporations.

Ansys works with engineering solutions across all industries, and you will be leveraging your engineering know-how to help drive the development of the Ansys training solution (content and LMS) to best serve this diverse user base.

Key Duties and Responsibilities
As technical learning architect you will globally

Scope, build and manage customer specific learning & adoption programs to drive adoption of the Ansys solutions and tools.
Provide feedback and directional guidelines to technical content developers and editors to ensure a holistic training experience for the users and topic coverage.

As a member of the global training team, you will

Participate in team activities to influence and be aware of the overall Ansys training strategy to be able to represent and drive the Ansys training strategy in cross functional projects and forums outside of the team.
Contribute to strategic projects as needed by the training team, including but not limited to learning platform development & maintenance, learning methodology development, improving customer experience and satisfaction.

Minimum Education / Certification Requirements and Experience

Required education background: Mechanical/Chemical/Aerospace/Electrical/Optical/Fluid Dynamics Engineering or related field in digital engineering
Required education and years of professional experience in an engineering software environment: MS+2, or PhD
Demonstrated use of relevant Ansys software or knowledge of other commercial CAE, CAD, EDA, PLM software packages
Basic skills in learning methodology and a great interest in teaching.
Exceptional soft skills in
Presenting technical content
Communication and collaboration
Project management
Leading by example
Fluent in writing and speaking English.
Business oriented and customer focused mindset.

Preferred Qualifications and Skills

Preferred education and years of professional experience in an engineering software environment: BS+5, MS+2, PhD+0
3+ years of experience in customer facing technical activities such as technical support, training or consultancy services using CAE solutions.
Demonstrated ability to conduct planning, communicating, executing, and fulfilling complex customer service programs
Teaching experience in previous career or at school is a plus or higher education in teaching.
Travel up to 50%.

Li-Remote #Hybrid

Req: 11421

CULTURE AND VALUES
Culture and values are incredibly important to Ansys. They inform us of who we are, of how we act. Values aren't posters hanging on a wall or about trite or glib slogans. They aren't about rules and regulations. They can't just be handed down the organization. They are shared beliefs - guideposts that we all follow when we're facing a challenge or a decision. Our values tell us how we live our lives; how we approach our jobs.

Our values are crucial for fostering a culture of winning for our company:

Customer focus
Results and Accountability
Innovation
Transparency and Integrity
Mastery
Inclusiveness
Sense of urgency
Collaboration and Teamwork

WORKING AT ANSYS

At Ansys, you will find yourself among the sharpest minds and most visionary of leaders, collectively aiming to change the world with innovative technology and remarkable solutions.

With the prestigious reputation in servicing well-known, world-class companies, standards at Ansys are high, met by those willing to rise to the occasion and meet those challenges head-on.

Because at Ansys, it's about the learning, the discovery and the collaboration. It's about the "what's next" as much as the "mission accomplished".

It's about the melding of disciplined intellect with strategic direction and results that have, can and will impact real people in real ways, forged within a working environment built on respect, autonomy and ethics.

At Ansys, you will find yourself among those eager to drive the world towards the next best thing with hands planted firmly on the wheel.

Our team is passionate about pushing the limits of world-class simulation technology so our customers can turn their desig