Native French Speaking - Barcelona, España - Webhelp

Webhelp

Empresa verificada

Barcelona, España

hace 2 semanas

Publicado por:

Isabel García

beBee Recruiter

Location

Support, qualify and track incoming leads to achieve clients goals on the sourcing stream
Accountabilities:
WHAT WOULD YOUR MISSIONS BE?

More concretely, your daily life revolves around the following missions:
Commercialize the latest product of the client. Your role will be to ensure the follow-up of the sales cycle until the customer's wish to book a room going through several steps
Qualify prospects according to the criteria of our KYC (Know Your Customer)
Qualify the needs of the prospect
Pitch our value proposition, our apartments, and make sure that our solution matches the prospect's needs
Retrieving and handling questions and/or objections throughout the sales cycle
Retrieval of documents for the constitution of the reservation file
Verification of documents against the criteria of our KYC
Select the premises according to the criteria defined internally to maximize harmony between the inhabitants of the same residence
Strategy, processes and tools
Participate in the improvement of the B2C strategy, its execution and the evolution of processes and tools: we are constantly evolving, especially on our new product stream. We are counting on you to make your contribution
Collect and disseminate feedback from leads to the teams concerned internally, in a process of continuous improvement
Be irreproachable on the management and maintenance of our Salesforce CRM, the main tool for sales

What we offer:

Fixedterm contract
Full time position (39 hrs/week)
Rotative shift: Monday to Friday 09:00 20:00 (Rotative)
Salary 21,000 euros gross/year euros gross/year in bonus
Start date: Immediate
Holidays: 23 working days of paid annual leave (generated on the basis of the calendar year and in proportion to time worked)

Requirements:

Endowed with an excellent relational sense, oral and written, which allows you to communicate effectively with potential customers.
You are comfortable with a large volume of leads to process
You are organized, methodical and resilient
You are proactive, for this proposal, you are not afraid to take the phone and give everything to succeed in converting your lead into a customer, while respecting our processes and values Internal.
You are native in the market language with advanced level of English in order to be able to evolve in an international environment (we speak French, English, Spanish and more)
You are not afraid of numbers and have an appetite for the analytical dimension: KPIs and reporting are your friends
Authenticity and selfconfidence
Business development experience is a plus
The period of holiday entitlement is fixed by mutual agreement between the company and the employee.

RRQ FRANCE