- Communication: Connect with B2B customers via phone and email, offering service-oriented solutions.
- Administration: Organize tasks, follow up on inquiries, and handle requests.
- Teamwork: Foster a positive work environment, motivate colleagues, and make customers feel appreciated.
- Native-level proficiency in Danish or Swedish (spoken and written) and a good command of English.
- High school diploma or equivalent required.
- Prior customer service experience is a plus.
- Excellent communication skills for customer interactions.
- Problem-solving skills for efficient issue resolution.
- Ability to multitask and pay attention to detail in a fast-paced setting.
- Comfort with computer systems and software applications.
- Flexibility to work varied shifts, including evenings, weekends, and holidays.
- Diverse and lively workplace valuing different cultures with a fun atmosphere.
- Hybrid working model.
- Opportunities for internal growth and career advancement.
- Comprehensive training, empowering you for success.
- Incentives and rewards to recognize your hard work and maintain motivation.
- Stable permanent position with competitive compensation.
- Free coffee and fresh fruit during office days for an energy boost.
- Complimentary Spanish lessons for skill enhancement outside of work hours.
- Memorable staff parties to foster team unity and create lasting bonds.
Customer Service Advisor - Barcelona, España - NewCo Communications
Descripción
Calling all Customer Service Representatives! We are looking for exceptional individuals to be the friendly voice on the line and ensure our customers receive top-notch care. Join us in creating fantastic service experiences that go above and beyond!
If you speak Danish or Swedish, are passionate about providing outstanding customer service, thrive in a dynamic environment, and love connecting with people, this opportunity is perfect for you. Embrace the best of both worlds with our innovative hybrid working model!
In this role, you will undergo comprehensive training to deliver excellent customer service for a client in the payment industry. Assist customers with payment terminal setups, online solutions, and promptly address any issues - all from the comfort of your home or our vibrant office space.
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