Strategic Customer Transformation Director - Madrid, España - SAP

SAP

Empresa verificada

Madrid, España

hace 2 semanas

Publicado por:

Isabel García

beBee Recruiter

Descripción

We help the world run better

YOUR FUTURE ROLE

Within SAP Signavio's Strategic Customer Transformation Team you will be responsible for defining and driving strategic and value-based approaches while engaging with strategic customers from SAP's premium segments.

Within this role you will further act as trusted value and transformation advisor (post sales) for assigned customers giving them guidance along SAP Signavio's customer engagement model to reach their business goals and to ensure value realization with our solution from Potential Identification to Realization in Post-Sales.

To thrive in this role, you are someone who appreciates hands-on consulting-style work, value delivery, close collaboration, open communication and feedback.

SAP is consistently recognized as one of the world's top employers. Now it's your turn to take the next step and help create the future.

Overall duties within SAP Signavio's Strategic Customer Transformation team include, but are not limited to:

Drive Value Preparation activities

Align with customer on strategic priorities and value drivers.
Establish the bridge between customer's strategic value drivers & how SAP Signavio can support delivering those.

Identify Value Potential

Discover potential initiatives leveraging SAP Signavio.
Drive Value Quantification, Qualification & Initiatives Prioritization with the customer, focusing on short term and longterm value strategies.

Accelerate Value Delivery

Drive Value workshops with the customer with focus on pattern & root cause identification.
Support the customer in establishing action plans to realize on the value identified.

Coordinate Value Realization & Monitoring

Establish a clear monitoring & target realization methodology with the customer.
Continuous monitor, report & communicate value realized & adjustments to the customer portfolio roadmap.

Support Value at Scale

Provide continuous feedback to Product & Engineering to enhance the product & increase adoption at our customers.

In order to be successful, you bring the following skills and experience:

5+ years of Business Consulting experience (beyond technical implementation) and/or
Practical experience in Continuous Improvement and Lean/Agile methods
Deep knowledge and practical experience in the area of datadriven Business Process Management (BPM) and/or Process Mining
Practical experience in valuedriven transformation approaches from value to realization
Experience in Client Relationship, Stakeholder and Change Management
Project Management Experience, being able to drive different project portfolios across customers, from a value realization standpoint
Practical experience in setting up holistic E2E is an asset
English Fluency is a must any other languages (e

g:
German, French, Spanish, Italian) as preferential.

We build breakthroughs together

We win with inclusion

SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best.

At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential.

We ultimately believe in unleashing all talent and creating a better and more equitable world.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.