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Consultant Support - Málaga - Percall Group
Descripción
Your role I n order to support our growth, we are looking for a Support Consultant to work on digital transformation projects in the industrial sector.
You will be part of an international team and act as the first point of contact, providing support services to our client.
You will be fully responsible for managing your own activities and reporting to stakeholders.You will be in charge of maintenance and administration tasks, deliver Level 2 and Level 3 support, and participate in deployment activities.
This position requires a security clearance and will be based at our client's site.Your responsabilities Log and database analysis Implement temporary workarounds while awaiting a permanent fix Document and standardize analysis and troubleshooting methods Comply with service level commitments and processes (e.g., SLA adherence such as response times and incident resolution deadlines)
Perform monitoring activities Manage databases Handle deployment and functional testing Contribute to writing and updating technical documentation Provide activity reporting during weekly meetings (in English) with the team and the client Skills and experience University degree in IT with a first experience, including internships Technical skills:
good knowledge of Oracle, SQL Server, PostgreSQL, Linux, and Windows Excellent communication skills Autonomous, organized and versatile Able to manage priorities effectively Team player Fluent in English and Spanish Nice to have: Knowledge of PLM or IoT solutions (Windchill or ThingWorx)
Knowledge of aeronautics engineering processes is a plus Location:
On site at Getafe
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