office manager with english oportunidades de empleo

Recognition Manager

Recognition Manager

What it’s about: Reporting to the Regional Commercial Head, the Recognition Manager will be responsible for leading recognition activities to support revenue growth throughout the Spain & Portugal region. This exciting role will involve the planning, implementation and evaluation of campaigns designed to build, maintain and communicate acceptance and usage for our exams by education institutions, employers, government agencies and other organisations. What you’ll be doing: You will be responsible for: • Working with the Global Recognition team to develop, implement and evaluate the recognition strategy in the Spain & Portugal region, covering all sectors and all relevant Cambridge English products • Proactive management of key recognising organisation (RO) relationships with regular face-to-face meetings with key stakeholders and institutions. • Identification of new recognition opportunities, as well as online and offline solutions for acquiring increased recognition. • Working closely with marketing colleagues to produce marketing materials and presentations aimed at ROs. • Working closely with marketing to integrate campaigns to promote recognition to external stakeholders, customers and end users and drive sales conversion rates The closing date for receipt of applications is 13th February 2017 and interviews will be held on 3rd March 2017. To find out more about this role please view the job description or to apply, please upload your covering letter and CV. As part of your recruitment process you will be required to undergo a background screening. This will be carried out by our selected supplier, Credence Background Screening Limited - CAMBRIDGE ASSESSMENT IS AN EQUAL OPPORTUNITIES EMPLOYER -
Regional Business Partner Manager

Regional Business Partner Manager

What it’s about: Reporting to the Regional Operations Head, Regional Business Partner Manager supports the regional teams in operating within the Cambridge English policies and procedures by being the in-region expert on the Cambridge English governance and risk management processes. What you’ll be doing: You will be responsible for: • Ensuring that all legal, financial, tax, HR, Health & Safety and technology requirements are in place for the regional offices • Providing day to day operational support to the regional teams, ensuring that issues are escalated to appropriate departments if required • Supporting the regional offices to implement, and fully comply with, local and Group financial policies and procedures • Support the Regional Operations Head in managing any corrective actions coming out of internal or external audits including supporting one-off process improvement projects • Providing day to day support for procurement and supplier contracts in the region • Interfacing with the bank, government agencies, local council offices as required The closing date for receipt of applications is 13th February 2017 and interviews will be held on 2nd March 2017. To find out more about this role please view the job description or to apply, please upload your covering letter and CV. As part of your recruitment process you will be required to undergo a background screening. This will be carried out by our selected supplier, Credence Background Screening Limited - CAMBRIDGE ASSESSMENT IS AN EQUAL OPPORTUNITIES EMPLOYER-
Director Facility Management

Director Facility Management

Reporting direct to the Principal Director 4.4, the Director Facility Management (FM) will be responsible for soft services at the EPO-owned and rented buildings in Munich, The Hague and Berlin, with a total gross floor area of approx. 600 000 m². These services include space planning, move and furniture management, canteen operation, cleaning, grounds and indoor plant maintenance, service ticket line, management of rented buildings and space rental, conference room services, logistics services, including internal mailroom and messengers, printing, car pool, drivers and stationery. The directorate currently has about 100 staff spread across said sites, with the majority based in Munich and The Hague. The director will manage the directorate on both a strategic and operational level. The main challenges of the role are the wide range of very diverse services delivered across three sites, the need to formulate and implement change, and the need for co ordination with a large number of stakeholders and business partners across the entire organisation. Main duties • Steering, organising and strategically positioning the directorate in FM-related projects and in the day-to-day running of the facilities • Target-oriented leading of direct reports • Fostering the professional development of all staff in the directorate, especially with a view to meeting the strategic challenges of moving from an in-house operation to an organisation that contract-manages the services • Developing the directorate's strategic objectives; controlling target performance • Evaluating and streamlining organisational processes within the directorate and efficiency-oriented co-operation with other units • Supporting the principal director in implementing her strategic roadmap for the entire principal directorate, and implementing the changes for the directorate • Drawing up, harmonising and monitoring service-level agreements with internal customers and external service providers • Budget responsibility for the directorate, drafting budget and financial-planning proposals and exercising delegated financial authority One of the most exciting and challenging duties over the coming years will be the commissioning of the New Main building in The Hague, a bold example of contemporary architecture, symbolising the EPO's mission to foster innovation in Europe.
Munich
Implementation Manager (Fluent English)

Implementation Manager (Fluent English)

Full responsibility of the scoping, sign off, management and delivery of the client/partner implementation and integration projects, being the first point of contact for all project related matters internally and externally - including escalationsSeamless collaboration with the Partner/Account Manager, who will be kept informed at all times on all proceedingsSupport clients and partners during launch and future implementations, integrating and delivering GWS products and providing expert guidance in creating solutions and plans that directly align to agreed business objectivesAct as GWS solutions expert working closely with all internal stakeholders, including technical development, Operations, Testing and other relevant units within the businessSubmit requests based on contractual commitment and ensure qualitative and timely delivery against all requirements within budgetReview previous implementations and related processes to identify areas of improvement and factors for success in order to improve future launches, including feedback from relevant internal partiesPartner with vendors and other internal or external dedicated resources [wellness and other areas] to provide oversight to plan executionFull responsibility for customer satisfaction, execution and maximising profitabilityOther responsibilities include, but are not limited to, adhering to the terms in the contract, create estimates, complete all administrative tasks, accurately manage resources and workload forecasts, balance partner needs vs. [GWS] business requirements and profitability, adhere to internal policies and provide timely and relevant information to management.Business travel and flexibility to allow for time zone difference are required - Multinational client is looking for an Implementation Manager- Do you want to work in one of the best companies in the world? POSITION REQUIREMENTSGraduate with 2-5 years' project management experienceA Project Management qualificationAt least 1 year of client facing experienceProven track record of successfully managing multiple implementation projects (involving business and development) with budgets in excess of $200KBackground in Health and Well-Being, product, services and sales is beneficialExperience in dealing with global accounts is an advantageProven ability to meet and exceed targets as well as working within strict contractual obligationsExcellent time management, budgeting and prioritisation skillsExcellent negotiation and influencing skillsExcellent communication and presentation skillsExperience in MS Office SuiteFast thinker/problem solver with the ability to work in fast-paced environmentsTeam player, able to partner and collaborate with a large number of organizations and functions (both business and technical) at all levelsStrong client facing skillsProactive, motivated and independentAttention to detailFluency in a second European language is an advantageVERY HIGH ENGLISH LEVEL IS RECQUIRED
Madrid
Project Manager Specialist (Fluent English)

Project Manager Specialist (Fluent English)

Deliver the various project(s) to the agreed budget - which will consist of multiple work streams with functional and resource dependencies, in multiple geographically spread locations.Strong leadership of a virtual team(s) which are likely to be based across different global locations and time zones ensuring clear communication of project progress and expectations.Facilitate Sponsor/Management to define business case, quality measurement plan and benefit realization plan (e.g. objectives, benefits, quality criteria, key success factors etc.);Effectively capture, monitor and manage risks, issues and dependencies associated with the project(s)Develop and manage project communication, change management and stakeholder engagement plans;Creation and maintenance of strong working relationships with customers and colleaguesDetermine and assess the need for additional resources throughout the project lifecycle including identification of skills gaps and any recruitment activities which may be required.Motivate, mentor and encourage project team members to utilise themselves to their full potential and take accountability for their assigned work.Demonstrates best practice project management and seeks to continually improve and enhance project and company existing process(es) - International client is looking for a Project Manager with fluent English- Project manager (A6 Madrid) Qualifications Experience Required: Experience of delivering multiple, large scale and budget projects Experience of managing the full lifecycle of project delivery including creation of production processes and procedures and support model requirements and Business acceptance & handover Strong leadership capability where the candidate has experience of communicating and engaging staff, peers and stakeholders in the delivery of projects. Delivering well structured communication both orally, in writing or through delivery of presentations. Also used to liaising with senior management and other stakeholders clearly and concisely. Planning, budgeting and cost control of multiple concurrent work streams Experience managing multicultural virtual teams based globally is desirable Organizational design, Talent & Development and Employee engagement experience desirable Education/Professional Qualifications Required: Degree qualified PMP, Prince II or equivalent project management professional qualification is desirable Experience of Microsoft Office including MS Project.Skills:The skills identified for this level within the organization are:Delivery Focused Courage Planning Building effective teams Ability to effectively influence stakeholders at all levels within, and externally to, the organization Collaborative approach to working towards results Analytical and creative approach to problem-solving with strong team leadership and management skills Highly organized approach Confident, and able to take initiative given client and delivery-focused environment Good team communication skills (written and verbal), confident in dealing with internal and external clients
Madrid
Operations Manager (B2C) Spanish + English

Operations Manager (B2C) Spanish + English

Are you an enthusiastic Operations Manager with a native level of Spanish and English? Do you have experience in managing a team in a contact center environment (B2C)? Are you passionate about the restaurant sector and customer-oriented? Then this might be the perfect job for you! Our client is a well-known multinational company which offers their clients the possibility to find restaurants based on the type of cuisine, ambiance, location, and price. Their purpose is to give customers the possibility to book, check table availability, choose and comment restaurants at any time and from everywhere. They are now looking for an Operations Manager B2C to strengthen their team in Barcelona. As an Operations Manager, your responsibilities include: - The co-management of the Customer Experience Centre's daily operations - Building and managing a large team of Customer Service Agents - The recruitment, management, coaching and development of a team of Team Leaders to ensure quality and productivity targets are met - Creating and defining the B2C strategy in order to ensure client satisfaction - Conducting regular 1-2-1 meetings with your team - Working closely with other departments in order to execute new support offerings - Setting up objectives for the Team Leaders as well as the Customer Service Agents and following up on their achievements - Reporting directly to the Global Director of Operations
Barcelona
Pricing Manager (with english)- International Insurance Company

Pricing Manager (with english)- International Insurance Company

Compañía de seguros de NO VIDA líder a nivel internacional busca un perfil especialista en Pricing y gestión de equipos para liderar el departamento de Pricing (Tarificación y Modelos Predictivos). Funciones de la posición: - Tarificación: * elaboración completa de la tarifa mediante la aplicación de las mejores prácticas actuariales, metodologías y herramientas (análisis univariables y multivariables del modelo de riesgo, segmentación, zonificación, análisis de retención y conversión, optimizción de precios, análisis cuantitativo de competencia...) * realización de los modelos de seguimiento de la tarifa con el fin de garantizar la coherencia y suficiencia de las tarifas * gestión de la renovación de carteras (simulaciones de impactos, medidas correctoras...) * análisis de rentabilidad y tarifas de nuevos productos - Modelos predictivos: diseño de los modelos estadísticos que sirvan de apoyo en la toma de decisiones - Realización de cotizaciones específicas - Elaboración de Notas Técnicas, Informe Actuarial de Suscripción y otros requerimientos legislativos. - Gestión del equipo de especialistas de los diferentes ramos -Importante Compañía Multinacional de Seguros - Importante Compañía Multinacional de Seguros Perfil buscado: - Licenciado en Ciencias Actuariales, Matemáticas o Estadística - ALTO NIVEL DE INGLÉS (C1 mínimo) - Master en postgrado valorable - Experto en pricing No Vida, y en desarrollo de modelos predictivos (junto con la preparación del dato para su realización) - Mínimo 5 años de experiencia en modelización actuarial de pricing y en técnicas de modelización estadística predictiva. - Conocimientos de herramientas específicas de tratamiento de BBDD (preferiblemente SAS) - Experiencia con Emblem, Classifier, Rate Assessor, SPSS, Crystal Ball, @Risk - Conocimientos de Earnix, ResQ, y conocimientos software DFA, Igloo, Remétrica, etc - Capacidades de innovación, compromiso, orientación al cliente, pensamiento analítico - Experiencia gestión de equipos
Madrid
STORE MANAGER WITH ENGLISH, FRENCH AND ARABIC BASED IN MOROCCO

STORE MANAGER WITH ENGLISH, FRENCH AND ARABIC BASED IN MOROCCO

Reporting to the Managing Director, the responsibilities of the candidate will be: -Develop, lead and deliver a sustainable long -term plan for growth, visitations and profitability in the market. -To create and implement a store retail business plan that combines local priorities with the national directions, thereby securing a coherent and consistent message to our customers and consumers in the local market. -Increase the number of visitors to the store and the company website as well as the conversion rate. -Secure a consistent, seamless positive customer experience through all channels by ensuring that the store is always striving to fulfil the customer motivators. -To be the company spokesperson and ambassador in the local market. -Lead the store in a lean and simple way by using the foundations of the company concept as best practice while at the same time challenging the organization to improve ways of working and identify and develop new business opportunities and commercial potential. -Live the company values and nurture a strong and living company culture that inspires co -workers to extraordinary achievements in the store. -Secure competent and high -performing teams and leaders who inspire and empower every co -worker to recognize and understand their contribution. -Identify and develop the many talents within the store to secure succession planning. -Ensure that all units work ethically and in compliance with internal regulations and external laws including legislation relating to risk, environment, health and safety. -Multinational retail company based in Morocco - Store Manager with high level of English, French and Arabic -High retail professional background. -Experience leading large teams. -Business and people oriented. -Background within retail. -Resilient and able to work under high stress. -Able to facilitate change, find new ways to do things. -Inspire and create union for the team. -Strategic and operational thinking. -High volume retail management. -Experience of customer centric business. -Trilingual: French, English and Arabic.
Barcelona
STORE MANAGER WITH ENGLISH, FRENCH AND ARABIC BASED IN MOROCCO

STORE MANAGER WITH ENGLISH, FRENCH AND ARABIC BASED IN MOROCCO

Reporting to the Managing Director, the responsibilities of the candidate will be: -Develop, lead and deliver a sustainable long-term plan for growth, visitations and profitability in the market. -To create and implement a store retail business plan that combines local priorities with the national directions, thereby securing a coherent and consistent message to our customers and consumers in the local market. -Increase the number of visitors to the store and the company website as well as the conversion rate. -Secure a consistent, seamless positive customer experience through all channels by ensuring that the store is always striving to fulfil the customer motivators. -To be the company spokesperson and ambassador in the local market. -Lead the store in a lean and simple way by using the foundations of the company concept as best practice while at the same time challenging the organization to improve ways of working and identify and develop new business opportunities and commercial potential. -Live the company values and nurture a strong and living company culture that inspires co-workers to extraordinary achievements in the store. -Secure competent and high-performing teams and leaders who inspire and empower every co-worker to recognize and understand their contribution. -Identify and develop the many talents within the store to secure succession planning. -Ensure that all units work ethically and in compliance with internal regulations and external laws including legislation relating to risk, environment, health and safety. -Multinational retail company based in Morocco - Multinational retail company based in Morocco -High retail professional background. -Experience leading large teams. -Business and people oriented. -Background within retail. -Resilient and able to work under high stress. -Able to facilitate change, find new ways to do things. -Inspire and create union for the team. -Strategic and operational thinking. -High volume retail management. -Experience of customer centric business. -Trilingual: French, English and Arabic.
Barcelona
CUSTOMER SERVICE (Native English)

CUSTOMER SERVICE (Native English)

Administration processDetermining requirements; answering inquiries; resolving problems; fulfilling requests.Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.Fulfills requests by clarifying desired information; completing transactions; forwarding requests.Coordinate and ensure a correct administrative follow-up of the clients and contracts.Take full responsibility for the premium/eligibility administrationHandle eligibility requests from Customer ServicesKeep records and filing up to date.Implement contracts in case of new clientsManage your work, taking into account the applicable procedures and agreementsParticipate efficiently in processing the document flows: inform your Operations Manager on clarity gaps and possibilities to optimize the processes.Commit yourself to high-quality administration and fast transactionsCommunication process Maintain good contacts with insurers, insured and clients concerning their policies and non-medical claims.Respond to questions in a qualitative way.Manage all communications (letter, fax, e-mail) to clients and insurers.Think about and contribute to using the most efficient communication channels (phone, e-mail, letter,...)Relations to other positionsAssist the Account Manager in several tasks (e.g. preparation of presentations, preparation of analyses, statistics,...).Provide all necessary information to the involved parties: clients, insurers, the Vanbreda International Customer Services, Finance and Accounting, Marketing and Communication.Contribute to maintaining a co-operative and friendly working environment. Inform the Operations Manager on problems and inefficiencies. - CUSTOMER SERVICE (Native English)- Customer Service/ English Native english.Experience in call center services.Experience in back office tasks.
Madrid
Pricing Manager (with english)- International Insurance Company

Pricing Manager (with english)- International Insurance Company

Compañía de seguros de NO VIDA líder a nivel internacional busca un perfil especialista en Pricing y gestión de equipos para liderar el departamento de Pricing (Tarificación y Modelos Predictivos). Funciones de la posición: - Tarificación: * elaboración completa de la tarifa mediante la aplicación de las mejores prácticas actuariales, metodologías y herramientas (análisis univariables y multivariables del modelo de riesgo, segmentación, zonificación, análisis de retención y conversión, optimizción de precios, análisis cuantitativo de competencia...) * realización de los modelos de seguimiento de la tarifa con el fin de garantizar la coherencia y suficiencia de las tarifas * gestión de la renovación de carteras (simulaciones de impactos, medidas correctoras...) * análisis de rentabilidad y tarifas de nuevos productos - Modelos predictivos: diseño de los modelos estadísticos que sirvan de apoyo en la toma de decisiones - Realización de cotizaciones específicas - Elaboración de Notas Técnicas, Informe Actuarial de Suscripción y otros requerimientos legislativos. - Gestión del equipo de especialistas de los diferentes ramos -Importante Compañía Multinacional de Seguros - Pricing Manager especialista en No Vida, con inglés alto Perfil buscado: - Licenciado en Ciencias Actuariales, Matemáticas o Estadística - ALTO NIVEL DE INGLÉS (C1 mínimo) - Master en postgrado valorable - Experto en pricing No Vida, y en desarrollo de modelos predictivos (junto con la preparación del dato para su realización) - Mínimo 5 años de experiencia en modelización actuarial de pricing y en técnicas de modelización estadística predictiva. - Conocimientos de herramientas específicas de tratamiento de BBDD (preferiblemente SAS) - Experiencia con Emblem, Classifier, Rate Assessor, SPSS, Crystal Ball, @Risk - Conocimientos de Earnix, ResQ, y conocimientos software DFA, Igloo, Remétrica, etc - Capacidades de innovación, compromiso, orientación al cliente, pensamiento analítico - Experiencia gestión de equipos
Madrid
TRABAJO COMO PROFESOR DE MATEM, FISICA, QUIMICA Y REFUEZO EN GENERAL EN ACADEMIA DE LAS TABLAS.

TRABAJO COMO PROFESOR DE MATEM, FISICA, QUIMICA Y REFUEZO EN GENERAL EN ACADEMIA DE LAS TABLAS.

HELLO!! Somos una empresa pequeña pero feliz. Llevamos 20 años enseñando inglés, y otros idiomas siempre en continua evolución y crecimiento. Puedes conocernos más en la web. www.englishlinkschool.com ¿QUE BUSCAMOS? Un profesor de refuerzo escolar que pueda empezar con 4 horas semanales y a lo largo del curso pueda ampliar su horario. Una persona que le guste la enseñanza. Una persona que sepa motivar a los alumnos y que les ayude a descubrir la satisfacción de aprender. Si tienes todo esto puedes ser tu, pero SIGUE LEYENDO para ver si te encaja el puesto: El trabajo se desarrolla en la escuela de LAS TABLAS, las tardes de martes y jueves, pero es posible que se ofrezca ampliar el horario a más días, en ésta o en alguna otra de nuestras escuelas. HORARIO: MARTES Y JUEVES de 18:30 a 20:30 En julio se ofrecerían los intensivos de verano en horario de mañana. SALARIO: OPCIÓN 1. Neto mensual por 4 horas semanales, con contrato, seguridad social, vacaciones, etc, 180€ OPCIÓN 2. Autónomos, pago por hora realizada, 12€ / hora. Si tienes un nivel bilingüe de inglés o francés, será fácil poder ampliar el horario con clases de idiomas. Otros ejemplos de salario neto con contrato según horas semanales, si se va ampliando el contrato: 8 horas semanales, neto mensual 280€ 10 horas semanales, neto mensual, 330€ 19 horas semanales, neto mensual 600€ 34 horas semanales, neto mensual 1050€ ¿HAS LEIDO TODO? ¿TIENES DISPONIBILIDAD INMEDIATA? ¿QUIERES TRABAJAR CON NOSOTROS Y CON LOS MEJORES ALUMNOS DE MADRID? Contesta a este anuncio con tu CV completo con fotografía reciente. GRACIAS.
Madrid