french customer service advisor oportunidades de empleo

Customer Service Native French - IT Sw & Hw

Customer Service Native French - IT Sw & Hw

MAIN DUTTIES:*Contact by phone with Main IT manufacturers customers located in France, (Oracle, HP, Microsoft, among others).* Audit software license: Verify compliance with the regulations. Identify cases of unfair competition. Use of pirated licenses. Identify on licensing cases.* Collect data.* Development Report in french language.*Manage a team of people and make it grow up.*Manage a team. IS REQUIRED:*Native level: FRENCH + High level of english. *Strong written and verbal communication skills*Ability to interpret and apply technical concepts.*Strong analytical skills, attention to details.*Excellent research, innovation and problem solving skills.*Be able to work both independently and in a team environment.*Previous experience in customer service is required.*Previours experience in team management is required.*Good understanding of computer networks and architectures is a plus.*Knowledge of software products and how they work in a customer environment is required. - Únete a uno de los partners más importantes del sector IT/software- Customer Service nativo francés Software/IT *Native level: FRENCH + High level of english. *Strong written and verbal communication skills*Ability to interpret and apply technical concepts.*Strong analytical skills, attention to details.*Excellent research, innovation and problem solving skills.*Be able to work both independently and in a team environment.*Previous experience in customer service is required.*Good understanding of computer networks and architectures is a plus.*Knowledge of software products and how they work in a customer environment is required.
Madrid
At Home - French or Finnish Customer Representative

At Home - French or Finnish Customer Representative

We all know getting to work can be hard: hop on the bus or the metro, walk for 20 minutes, get in your car to then find no parking spot,... What if you could avoid all this? No traffic jams, no smelly metros and no races for a parking spot. How does this sound? Good? Then keep on reading! We are currently looking for high/native French or Finnish speakers to be part of a top-quality team. You will be giving support to a world famous technological leading company as a Customer Service Agent. Your main tasks will be: -Take incoming user requests (via telephone, email ...), log call details into case management systems and provide response and resolution within SLA to customers. -Aim for the highest Customer Satisfaction Surveys scores, actively updating customers with status and resolution progress reports. Their happiness is our happiness. -Delivery of high caliber Customer Service on post-sales requests (delivery, warranties, refunds, ...) -Inbound sales support and selling of products to increase revenue while ensuring the highest level of customer satisfaction. -Achieve sales goals set up on a quarterly basis while providing an excellent customer experience. -Logging and following up on orders or requests. -Capturing all required data elements in CRM as required by clients, policies and products. We offer: -Full-time (39hrs/week) and "Obra y Servicio" contract -Salary: 15938.40 gross/year + up to 2400Euros gross/year in bonus. Minimum requirements: -High/native speaker of French or Finnish -Fluent English speaker. -Excellent communication skills in a variety of customer facing situations. -Standout colleague. -Previous experience in similar position is a plus. -Positive and dedicated attitude. -High motivation. -Patience, flexibility and adaptability. _The recruitment processes and people involved in them (both recruiters and Project Managers) will not discriminate any candidacy because of age, disability, ethnic, marital status, gender, nationality, ideology, politic, race, religion and sexual orientation
Palma