business travel counselor ets service 16131533 oportunidades de empleo

Travel Counselor with English Language and Amadeus

Travel Counselor with English Language and Amadeus

Discover your career destination. American Express Global Business Travel Spain, the number one global business travel provider, is looking for a Travel Agent to join their International Business Travel Department located in Barcelona. The selected candidate will be responsible for booking of air, rail, ferry, hotel and car requests, as well as other services related to a business trip; creating a compelling experience within each customer contact that produces a highly satisfied customer and ensures single contact resolution. The candidate will ensure the customers-needs and special deals between clients & suppliers, acting according to American Express processes and providing assistance around travel. The person we are seeking must have extensive experience in the business travel industry, high Amadeus Knowledge and excellent or bilingual level in the asked language. If you are a positive and proactive person with strong customer service skills orientated on quality and ability to work on own initiative or as a part of a team when required... Join American Express Global Business Travel Spain for the trip of a lifetime! Se ofrece: -Competitive salary -Indefinite Contract, direct by the company. -Relocation package. -Internal training. -Possibility of development and promotion. -Bonus for seniority (after the first, second and third year). -Possibility of Working From Home.
Barcelona
Business Travel Counselor English Proficiency - American Express GBT

Business Travel Counselor English Proficiency - American Express GBT

Descripción Adecco, as the HR provider of American Express Global Business Travel, is looking for a Travel Counselor with English language. This position is part of an international team providing service to multinational and regional customers for American Express Business Travel across the EMEA region with primary focus on creating extraordinary customer experiences and leveraging on efficiencies of a large scale and talented team. The individual in this position goes beyond the traditional travel booking of air/rail, hotel and car to provide analytical travel consulting at each customer contact for corporations and individuals looking to maximize their travel spent investments. As part of a development plan, there could be the possibility of working on additional short-term projects or different shifts. Responsabilities: -Booking of air/rail/ferry, hotel, car and other services related to a business trip including the understanding of Farenotes and doing rebookings -Providing proactive consulting to ensure that the best - logical- price suitable for the trip, traveller and corporation has been obtained -Creating a compelling experience within each customer contact that produces a highly satisfied customer and ensures single contact resolution. -Ensuring customers- needs and special contracts/deals between clients & suppliers -Acting according to American Express processes, i.e. offering our preferred suppliers -Assistance around travel: Visa, clearance of invoices, refunds/cancellations -Taking care of quality & feedback -Observing standards/guidelines -Ability to work in a goal oriented service environment (both sales & service goals) Requirements: AMADEUS knowledge is a must ·Bachelor level degree ·Native or excellent bilingual in the asked language ·Minimum of 2 years experience in a similar position within the business travel industry ·Strong customer service skills with orientation on quality ·Both excellent written and verbal communication skills ·High knowledge of international geography ·Research / information gathering and problem solving skills ·Positive and proactive attitude ·Punctual ·Ability to work on own initiative or as part of a team where required ·Respectful/friendly ·Self-starter and excellent time management skills
Barcelona
Travel Agent with German-American Express GBT

Travel Agent with German-American Express GBT

Discover your career destination. American Express Global Business Travel Spain, the number one global business travel provider, is looking for a Travel Agent to join their International Business Travel Department located in Barcelona. The selected candidate will be responsible for booking of air, rail, ferry, hotel and car requests, as well as other services related to a business trip; creating a compelling experience within each customer contact that produces a highly satisfied customer and ensures single contact resolution. The candidate will ensure the customers-needs and special deals between clients & suppliers, acting according to American Express processes and providing assistance around travel The person we are seeking must have extensive experience in the business travel industry, high Amadeus Knowledge and excellent or bilingual level in the asked language. If you are a positive and proactive person with strong customer service skills orientated on quality and ability to work on own initiative or as a part of a team when required... Join American Express Global Business Travel Spain for the trip of a lifetime! Se ofrece: -Competitive salary -Indefinite Contract, direct by the company. -Relocation package. -Internal training. -Possibility of development and promotion. -Bonus for seniority (after the first, second and third year). -Possibility of Working From Home.
Barcelona
CTO Startup - Full stack Developer, Valencia

CTO Startup - Full stack Developer, Valencia

CTO Startup - Full stack Developeren Valencia En Fabulist Travel hacemos realidad las más auténticas experiencias para familias con niños. Somos una de las empresas ganadoras de la convocatoria de Lanzadera 2016, una de las aceleradoras más exigentes y exitosas de España. Para afianzar nuestro crecimiento y lograr las ambiciosas metas que nos marcamos, buscamos un@ experto en tecnología para el rol de CTO. Nos gustan las personas con mucha energía y muchas ganas, que quieran crecer muy rápido y dispuestas a dar la mejor versión de sí mismas cada día. Necesitamos que hables Python con fluidez y entiendas Javascript, que te sientas cómodo con Django, y que al final del día mantengas todo bajo control con Ansible y Monit. Es importante que Buildbot no te suene extraño y estés familiarizado con sus conceptos, habiendo hecho uso del mismo un algún entorno de producción. Además, sabemos que te encanta que los planes salgan bien. Por eso, en tu maleta no faltan PyUnit, Django test plus, Factory Boy, Selenium o Lettuce, aplicadas siempre con la meticulosidad que sabes que TDD te brinda. Aún sabiendo que no son tu fuerte HTML, CSS, sass, grunt o responsive design, no suponen un reto insondable para ti. Si además no usas los patrones de diseño porque “molan”, sino que son una de tus herramientas más potentes, y Postgress y tú sois viejos conocidos, ya estamos enamorados de ti y queremos conocerte. Tienes que saber que en poco tiempo tendrás que liderar un equipo de developers y debes estar preparado. CTO (Chief Tecnnology Officer) de startup Fabulist Travel. Responsable de tecnología. Serás el único responsable de tecnología de FABULIST TRAVEL. Tomarás las decisiones técnicas oportunas y también las ejecutarás tú solo (en un principio) para que nuestra plataforma evolucione y, juntos, creemos el mejor producto del mercado. Se trata de una oportunidad para crecer profesionalmente en paralelo al crecimiento de FABULIST TRAVEL y formar parte de un ecosistema emprendedor y emocionante. Python, javascript, django, aws, ansible, Monit, Buildbot, PyUnit, Factory Boy, Selenium, Lettuce, tdd, html, css, sass, grunt, responsive design
Valencia
Dutch Travel Agent

Dutch Travel Agent

Purpose of the role: Assist individuals who are in need of assistance as part of their travel insurance whilst they are travelling within their own country or internationally. The type of Travel Assistance provided during the day shift is related to international emergency medical cases.Main responsibilities:To know in detail the different type of insurance policies of our clients and apply the corresponding conditions in each case.To advise and orient customers towards an appropriate solution.To coordinate all necessary steps of the assistance: Handle international telephone calls and emails, register cases and document actions into our computer based system, organize appropriate assistance and ensure the closure of each file.Offer a rapid and tailored customer care response to their problems in line with the coverage guaranteed under the customers' insurance policy.To work in a team environment to ensure proper case handling.Administration of invoices and claims related to each case. - International Insurance Travel Unit in Barcelona- Dutch Travel Agent Full Time Job Proven experience in telephone customer care or in customer facing roles.Strong written and spoken communication skillsExcellent telephone customer care skills.Excellent command of Dutch and good level of English (oral and written).Strong skills in logistics, languages and interpersonal relations.High appreciation of teamwork.True interest and commitment for the corresponding shift. Day shifts coverage is from 07.00am to 10.00pm. All day shift agents work in a pattern of 7,5 hours/day intensive fixed shift (morning or afternoon) from Monday-Friday with occasionally weekend/bank holiday shifts according to business needs (3-4 times/year).Excellent PC skills (Word, Excel, Internet), including strong typing abilityAssistance, travel or tourism industry background is highly valued
Barcelona
Technical Service Process Manager

Technical Service Process Manager

-Identify and analyze problems. -Agree and promote improvements. -Participate in weekly improvement operations meeting (Sprints). -Propose, agree and implement changes. -Supervise performance of ongoing processes. -Participate in software requirements definition and implementation for service. -Support the service director in analysis and reports. -Ensure good implementation of changes. -Manages the service process team: Spare parts supply and service contracts management. -Good communication with logistics as a provider of critical services for service activity. -Good communication with IS&S solutions to evolve service organization tools and processes. -Good communication with people in the field and technical specialists. -Fluent relationship with business lines and their needs. -Fluent relationship with Area Managers. -Keywords: Technical Service Process Manager, Barcelona, Health and Safety. -Importante empresa del sector Medical Device - Importante empresa del sector Medical Device -Former studies: Bachelor related to technical knowledge, industrial organization knowledge or IVD knowledge. E.g. Electronics engineering, Industrial Engineering, Informatics Engineering, Telecommunications, Biology -Minimum of 7 years of work experience in a department or division delivering service and support, preferable within healthcare sector as a Technical Service Process Manager. -Good track of success managing people. -Previous experience in processes that related to customers. -Desirable MBA or business related experience. -Desirable experience in lean process management applied to services. -Language fluency: -Fluent English is mandatory both oral & written. -Spanish -Travel requirements: -20-30% of time (Europe) -Minimum Skills & Capabilities: - -Delegation. -Communication. -Organizational skills. -Information systems. -Impact and influencing. -Leadership. -Analytic Skills. -Team building. -Customer orientation. -Business acumen.
Barcelona
IBM Spain Technology Internship Program

IBM Spain Technology Internship Program

Would you like to put into practice your knowledge about technology in different areas? Are you interested in learning more aboutBig Data, Cloud, Integration Systems, Internet of Things or Analytics? Join us and be part of the company that has been reinventing itself and shaping the future of technology for more than 100 years.Do your internship at IBM! BlueCampis an internship program open foruniversity students who are about to finish their degree, graduates and postgraduatesfor joining us and develop their knowledge in a practical way training in an international company environment, with an exclusive training program in areas such as software, technological consulting, mobile, commerce, technical services, cognitive systems and much more You would also participate in technical testing with clients, presentations, interactions with different labs and other teams from inside and outside the organization. This program aims to create a community in which each of you will learn and share experiences and receive training for your personal and professional development at IBM. We are looking for candidates withEngineering, Computer Science or Mathematical backgroundsand a medium/high level of Spanish and English. If you are an innovative person, motivated, creative and you want to have an impact society with your ideas and contributions, join us in your professional development career. Availability from 6 to 8 hours per day is required - in a period of time from 6 to 12 months. Your internship will start right after you have been selected.
IT Business Analyst

IT Business Analyst

Analysis of business requirements and production of appropriate documentation for the purposes of supporting the company IT Transformation Programme and ongoing internal system enhancements.Note: There is an emphasis on English language skills for this role. Whilst the company is Spanish and the role is based in Madrid, all key documentation will be produced in English. As a result the candidate must be fully fluent in both written and spoken English and Spanish.Key responsabilities:Capturing business requirementsRequirements analysis and trackingModelling existing and future business processesManaging projectsReporting project status and timescalesWriting Functional SpecificationsInvestigating and learning existing systems to ensure nothing is missed in the requirements gathering processCreation and documentation of functional designs of solutions using UMLLiaising with development resources (internal, external and supplier as necessary)Occasional foreign travel may be requiredThis role will involve regular communication with the IT Director, staff members in the business, senior stakeholders and development resources. - Final client- IT Business Analyst 5+ years of formal Business Analysis experience in an IT company or department5+ years of formal Project Management experienceExperience using written and spoken English in a commercial environmentBusiness process modellingRequirements managementFunctional specification authorshipExperience of Business Analysis and Project Management in a Software Development contextDescribing processes with UMLExperience of Gantt chartsExperience of Financial Services industryExperience of analysis/implementation of CRM systemsLine management experienceDegree level education, PRINCE2ITIL Personal qualities:A self-motivated, personable and proactive individual able to work with minimal supervisionExcellent communicatorPossessing a methodical and structured approachAble to influence decisions through reasoned argumentWritten and spoken English and Spanish of the highest quality, with excellent documentation and presentation skillsQuick to build relationships and earn respect through sound judgement and a positive attitudeAble to pick up new skills quickly and effectively
Madrid
SERVICE MANAGER

SERVICE MANAGER

The Service Manager will plan, prepare, and manage projects from beginning to end in order to maximize productivity and meet customer requirements. The Service Manager will manage project cost and productivity to ensure operating plans are met according to schedule. The Service Manager serves as the primary customer interface. ESSENTIAL DUTIES AND RESPONSIBILITIES • Plan, prepare, and manage projects from beginning to end by reviewing project requirements, setting up projects and mapping POs, and managing project cost and execution • Serve as the primary customer interface and communicate with the Customer Service Manager, CSE, and CPM • Review and verify the forecast to maximize utilization and meet catalog targets • Review contracts and negotiate terms and conditions • Communicate with Field Service Coordinators, Resource Managers, EHS Managers, and Staff Project Managers to update the job status and ensure project success on a daily basis • Lead daily project execution status calls, Day 2 calls, ORR calls, and OEL Day 2 spot check calls to maintain project accountability and ensure project financial closure and success • Own the status and monitoring of the progress and costs of the project with the support of the project controls team • Analyze and report project close out metrics to determine proximity to operating plan targets • Review revenue pacing and billing and approve supplier invoices • Manage PO limit reports, placed employees without POs, unbilled shipments, accounts receivable, and credit card aging to remain within cost targets • Lead shift handover review sessions to improve the effectiveness of future projects • Implement corrective actions based upon Safety Observations, Advanced Communication Notifications, and Root Cause Analyses • Interview candidates and assess job qualifications to assist with the recruitment and hiring processes • Reward and recognize strong performance on the job site • Ensure EHS standards at site are met by working with the EHS manager support and EHS technicians at site • Perform other duties as assigned KNOWLEDGE, SKILLS AND ABILITIES: • Excellent customer service and interpersonal skills • Proficient in project management • Ability to solve complex problems • Excellent communication skills • Ability to perform a wide variety of duties and responsibilities with accuracy and speed under the pressure of time sensitive deadlines • Some travel required • English proficiency required EDUCATION and/or EXPERIENCE: • Bachelor’s degree or equivalent in related field with minimum three to five years project management experience; experience in power generation or technical industry can be substituted for degree and/or project management experience
Madrid