business travel counselor english oportunidades de empleo

Business Travel Counselor English Proficiency - American Express GBT

Business Travel Counselor English Proficiency - American Express GBT

Descripción Adecco, as the HR provider of American Express Global Business Travel, is looking for a Travel Counselor with English language. This position is part of an international team providing service to multinational and regional customers for American Express Business Travel across the EMEA region with primary focus on creating extraordinary customer experiences and leveraging on efficiencies of a large scale and talented team. The individual in this position goes beyond the traditional travel booking of air/rail, hotel and car to provide analytical travel consulting at each customer contact for corporations and individuals looking to maximize their travel spent investments. As part of a development plan, there could be the possibility of working on additional short-term projects or different shifts. Responsabilities: -Booking of air/rail/ferry, hotel, car and other services related to a business trip including the understanding of Farenotes and doing rebookings -Providing proactive consulting to ensure that the best - logical- price suitable for the trip, traveller and corporation has been obtained -Creating a compelling experience within each customer contact that produces a highly satisfied customer and ensures single contact resolution. -Ensuring customers- needs and special contracts/deals between clients & suppliers -Acting according to American Express processes, i.e. offering our preferred suppliers -Assistance around travel: Visa, clearance of invoices, refunds/cancellations -Taking care of quality & feedback -Observing standards/guidelines -Ability to work in a goal oriented service environment (both sales & service goals) Requirements: AMADEUS knowledge is a must ·Bachelor level degree ·Native or excellent bilingual in the asked language ·Minimum of 2 years experience in a similar position within the business travel industry ·Strong customer service skills with orientation on quality ·Both excellent written and verbal communication skills ·High knowledge of international geography ·Research / information gathering and problem solving skills ·Positive and proactive attitude ·Punctual ·Ability to work on own initiative or as part of a team where required ·Respectful/friendly ·Self-starter and excellent time management skills
Barcelona
Dutch Travel Agent

Dutch Travel Agent

Purpose of the role: Assist individuals who are in need of assistance as part of their travel insurance whilst they are travelling within their own country or internationally. The type of Travel Assistance provided during the day shift is related to international emergency medical cases. Main responsibilities:To know in detail the different type of insurance policies of our clients and apply the corresponding conditions in each case.To advise and orient customers towards an appropriate solution.To coordinate all necessary steps of the assistance: Handle international telephone calls and emails, register cases and document actions into our computer based system, organize appropriate assistance and ensure the closure of each file.Offer a rapid and tailored customer care response to their problems in line with the coverage guaranteed under the customers' insurance policy.To work in a team environment to ensure proper case handling.Administration of invoices and claims related to each case. - International Insurance Travel Unit in Barcelona- Dutch Travel Assistance Agent Full Time Job Proven experience in telephone customer care or in customer facing roles.Strong written and spoken communication skillsExcellent telephone customer care skills.Excellent command of Dutch and good level of English (oral and written).Strong skills in logistics, languages and interpersonal relations.High appreciation of teamwork.True interest and commitment for the corresponding shift. Day shifts coverage is from 07.00am to 10.00pm. All day shift agents work in a pattern of 7,5 hours/day intensive fixed shift (morning or afternoon) from Monday-Friday with occasionally weekend/bank holiday shifts according to business needs (3-4 times/year).Excellent PC skills (Word, Excel, Internet), including strong typing abilityAssistance, travel or tourism industry background is highly valued
Barcelona
Senior Business Development Travel Team

Senior Business Development Travel Team

Si quieres formar parte de una empresa joven, dinámica e internacional con grandes posibilidades de crecer, si te consideras una persona dinámica y resolutiva, con un perfil 100% COMERCIAL y con una clara orientación al cliente y a objetivos, conocedor del sector INTERNET y con experiencia COMERCIAL... ¡GROUPON es tu sitio! Estamos buscando una persona para unirse a nuestro equipo trabajando en nuestra oficina en el centro de Madrid. Si te consideras un VENDEDOR nato, ambicioso, habituado a trabajar por OBJETIVOS, que se crece con los retos y has tenido una carrera exitosa en puestos similares, ¡TE BUSCAMOS A TI! Tus funciones: - Desarrollar relaciones comerciales mediante visita presencial con negocios para una zona geográfica específica asignada. - Aprovechar tus contactos y la experiencia para construir alianzas con los socios de los servicios locales. - Trabajar en la búsqueda de la mejor solución utilizando procesos de ventas y - soluciones creativas. - Prospección, consulta y cierre de relaciones con proveedores de todo tipo, - obteniendo acuerdos persuasivos en el sector servicios para los suscriptores de - Groupon. Se ofrece: - Contrato laboral en Régimen general de la SS. - Remuneración atractiva: Salario fijo + Variable mensual. - Posibilidad de proyección en la empresa. - Formación a cargo de la empresa. - Beneficios sociales: Tickets Restaurant. - Ambiente joven, dinámico, internacional. Requisitos Imprescindibles: - Mínimo 2 años de experiencia en ventas/comercial. Requisitos valorables: - Experiencia en marketing online. - Estudios en Marketing, RRPP, Publicidad, etc. - Conocimiento de Salesforce, CRMs y manejo de excel.
Madrid
ENGLISH TEACHER IN VILLA INGLESA

ENGLISH TEACHER IN VILLA INGLESA

The program covers a wide range of needs (a specific study plan for each student); commercial, financial, technical or any other type of skill the student may require. Otherwise, we follow a grammar, vocabulary and oral fluency-based program adapting to the students level. Each group (made up of a maximum of students with a similar level) will be assigned the same number of teachers of different nationalities and backgrounds in order to expose the students to an array of accents and teaching approaches. PROGRAM SPECIFICS There are two program formats: Weekly – 5 days, from Sunday to Friday: A combination of 35 hours of classroom English with another 35 hours of socialEnglish. Weekend - 2 days, from Friday to Sunday: A combination of 12 hours of classroom English with another 16 hours of social English. These programs take place throughout the year, which are filled according to demand. The peak season goes from April to October, so more work is available between those months. TEACHERS CORE RESPONSIBILITIES 1. Prepare classes and materials. 2. Follow the Company’s teaching method. 3. Hand in student reports – at the end of each program. 4. Correct students’homework. 5. Hand in monthly invoices. ESSENTIAL REQUIREMENTS  All candidates must be in Spain legally (work permit, EU citizenship – social security and residency number)  You will be asked to meet legal freelance regulations: “AUTÓNOMO”. (We will provide help and information for all the paperwork).  You must be willing to travel (transport, food and accommodation is paid for during the program) ENGLISH TEACHER IN VILLA INGLESA SKILLS/QUALITIES NEEDED  Self-starter, highly motivated.  Able to work alone, yet a team player when required (especially in social times).  Excellent communication skills and engaging personality.  A high sense of responsibility.  The ability to maintain long-term interest and to motivate corporate personnel, from the chairman level down to the lowest echelons.  The ability to adapt to the different personalities and temperaments of your students and to be equally effective in all classroom environments.  The ability to be personable, endearing, and firm. WHAT WE OFFER  The high profile of the students (business people from small, medium and large companies between their 30’s and 50’s), the content of the course and the dedication of the students are aspects that our teachers value highly.  Training to communicate our philosophy, method, explain what material is available and the class/billing procedures (Approximately 5 days (nonpaid), including practical classes with real students as part of the training).  A selection of material available, both ours and from other publishers, which will help reinforce everything that needs to be taught in class (grammar and listening exercises for each level).   As a new teacher, you will be working as an observer/collaborator the very first time getting half the pay. STEPS TO BECOMING A TEACHER  We will get back to you as soon as we’ve had a chance to review it.  We will set a personal interview, (phone interview if not in Madrid) with all candidates that we feel best suit the job.  All suitable candidates will be placed in the training course. Thank you for your interest in working with us!
Madrid
IT Business Analyst with Fluent English

IT Business Analyst with Fluent English

The suitable IT Business Analyst with Fluent English must be able to demonstrate strong experience in the following areas:Business Analysis techniques such as Use Case completion, process modelling, root cause analysis, data models, process maps and traceabilitytraceability managementBe able to lead requirements and specifications workshops and facilitate effective discussionGather and document Business & Functional Specifications to meet business requirementsSupport in leading Vendors and 3rd3rd Parties in documenting Technical specificationsDocument workflowsworkflows and results of business analysis into the business requirements for the projectStrong stakeholder relationship and communication skillsSupport technical teams in the development of estimations and plans for the delivery of business requirements by ensuring clarity in business/functional requirementsAbility to follow and contribute to the maintenance of the PMOPMO Framework and BA Standards of PracticePrepare and review full BA lifecyclelifecycle documentationUse tools and techniques to review and document Web delivery requirement mapping web processes and producing wireframeswireframes and validation rules for web journey developmentGood communication skills and ability to support team members to influence senior management and key stakeholdersAbility to develop and maintain relationshipsAbility to use available technology in the most efficient manner to allow business goals to be achieved A complete IT Business Analyst with Fluent English - IT Business Analyst with Fluent English- One of the best places to work is looking for an IT BA IT Business Analyst with Fluent EnglishDesirable SkillsExperienced Business Analyst or applications architectKnowledge gained within the Insurance or Finance Industry (not essential)Experience in the production of Technical and Functional designExperience in gathering and in managing the production of Technical and Functional Specifications against Business RequirementsExperience working as the Project/ business Technical Architect working with a wide range of areas to define the full technical solution to meet business requirements.Key Competencies Conflict ManagementCustomer FocusDealing with AmbiguityLearning & Applying QuicklyPerspectiveProblem SolvingOrganizingOrganizingPerspectiveFull English proficiency
Madrid
Implementation Manager (Fluent English)

Implementation Manager (Fluent English)

Full responsibility of the scoping, sign off, management and delivery of the client/partner implementation and integration projects, being the first point of contact for all project related matters internally and externally - including escalationsSeamless collaboration with the Partner/Account Manager, who will be kept informed at all times on all proceedingsSupport clients and partners during launch and future implementations, integrating and delivering GWS products and providing expert guidance in creating solutions and plans that directly align to agreed business objectivesAct as GWS solutions expert working closely with all internal stakeholders, including technical development, Operations, Testing and other relevant units within the businessSubmit requests based on contractual commitment and ensure qualitative and timely delivery against all requirements within budgetReview previous implementations and related processes to identify areas of improvement and factors for success in order to improve future launches, including feedback from relevant internal partiesPartner with vendors and other internal or external dedicated resources [wellness and other areas] to provide oversight to plan executionFull responsibility for customer satisfaction, execution and maximising profitabilityOther responsibilities include, but are not limited to, adhering to the terms in the contract, create estimates, complete all administrative tasks, accurately manage resources and workload forecasts, balance partner needs vs. [GWS] business requirements and profitability, adhere to internal policies and provide timely and relevant information to management.Business travel and flexibility to allow for time zone difference are required - Multinational client is looking for an Implementation Manager- Do you want to work in one of the best companies in the world? POSITION REQUIREMENTSGraduate with 2-5 years' project management experienceA Project Management qualificationAt least 1 year of client facing experienceProven track record of successfully managing multiple implementation projects (involving business and development) with budgets in excess of $200KBackground in Health and Well-Being, product, services and sales is beneficialExperience in dealing with global accounts is an advantageProven ability to meet and exceed targets as well as working within strict contractual obligationsExcellent time management, budgeting and prioritisation skillsExcellent negotiation and influencing skillsExcellent communication and presentation skillsExperience in MS Office SuiteFast thinker/problem solver with the ability to work in fast-paced environmentsTeam player, able to partner and collaborate with a large number of organizations and functions (both business and technical) at all levelsStrong client facing skillsProactive, motivated and independentAttention to detailFluency in a second European language is an advantageVERY HIGH ENGLISH LEVEL IS RECQUIRED
Madrid