at home french or finnish customer 17056745 oportunidades de empleo

At Home - French or Finnish Customer Representative

At Home - French or Finnish Customer Representative

We all know getting to work can be hard: hop on the bus or the metro, walk for 20 minutes, get in your car to then find no parking spot,... What if you could avoid all this? No traffic jams, no smelly metros and no races for a parking spot. How does this sound? Good? Then keep on reading! We are currently looking for high/native French or Finnish speakers to be part of a top-quality team. You will be giving support to a world famous technological leading company as a Customer Service Agent. Your main tasks will be: -Take incoming user requests (via telephone, email ...), log call details into case management systems and provide response and resolution within SLA to customers. -Aim for the highest Customer Satisfaction Surveys scores, actively updating customers with status and resolution progress reports. Their happiness is our happiness. -Delivery of high caliber Customer Service on post-sales requests (delivery, warranties, refunds, ...) -Inbound sales support and selling of products to increase revenue while ensuring the highest level of customer satisfaction. -Achieve sales goals set up on a quarterly basis while providing an excellent customer experience. -Logging and following up on orders or requests. -Capturing all required data elements in CRM as required by clients, policies and products. We offer: -Full-time (39hrs/week) and "Obra y Servicio" contract -Salary: 15938.40 gross/year + up to 2400Euros gross/year in bonus. Minimum requirements: -High/native speaker of German, French or Finnish -Fluent English speaker. -Excellent communication skills in a variety of customer facing situations. -Standout colleague. -Previous experience in similar position is a plus. -Positive and dedicated attitude. -High motivation. -Patience, flexibility and adaptability. _The recruitment processes and people involved in them (both recruiters and Project Managers) will not discriminate any candidacy because of age, disability, ethnic, marital status, gender, nationality, ideology, politic, race, religion and sexual orientation
Barcelona
At Home - French or Finnish Customer Representative

At Home - French or Finnish Customer Representative

We all know getting to work can be hard: hop on the bus or the metro, walk for 20 minutes, get in your car to then find no parking spot,... What if you could avoid all this? No traffic jams, no smelly metros and no races for a parking spot. How does this sound? Good? Then keep on reading! We are currently looking for high/native French or Finnish speakers to be part of a top-quality team. You will be giving support to a world famous technological leading company as a Customer Service Agent. Your main tasks will be: -Take incoming user requests (via telephone, email ...), log call details into case management systems and provide response and resolution within SLA to customers. -Aim for the highest Customer Satisfaction Surveys scores, actively updating customers with status and resolution progress reports. Their happiness is our happiness. -Delivery of high caliber Customer Service on post-sales requests (delivery, warranties, refunds, ...) -Inbound sales support and selling of products to increase revenue while ensuring the highest level of customer satisfaction. -Achieve sales goals set up on a quarterly basis while providing an excellent customer experience. -Logging and following up on orders or requests. -Capturing all required data elements in CRM as required by clients, policies and products. We offer: -Full-time (39hrs/week) and "Obra y Servicio" contract -Salary: 15938.40 gross/year + up to 2400Euros gross/year in bonus. Minimum requirements: -High/native speaker of French or Finnish -Fluent English speaker. -Excellent communication skills in a variety of customer facing situations. -Standout colleague. -Previous experience in similar position is a plus. -Positive and dedicated attitude. -High motivation. -Patience, flexibility and adaptability. _The recruitment processes and people involved in them (both recruiters and Project Managers) will not discriminate any candidacy because of age, disability, ethnic, marital status, gender, nationality, ideology, politic, race, religion and sexual orientation
Palma
At Home - French or Finnish Customer Representative

At Home - French or Finnish Customer Representative

We all know getting to work can be hard: hop on the bus or the metro, walk for 20 minutes, get in your car to then find no parking spot,... What if you could avoid all this? No traffic jams, no smelly metros and no races for a parking spot. How does this sound? Good? Then keep on reading! We are currently looking for high/native French or Finnish speakers to be part of a top-quality team. You will be giving support to a world famous technological leading company as a Customer Service Agent. Your main tasks will be: -Take incoming user requests (via telephone, email ...), log call details into case management systems and provide response and resolution within SLA to customers. -Aim for the highest Customer Satisfaction Surveys scores, actively updating customers with status and resolution progress reports. Their happiness is our happiness. -Delivery of high caliber Customer Service on post-sales requests (delivery, warranties, refunds, ...) -Inbound sales support and selling of products to increase revenue while ensuring the highest level of customer satisfaction. -Achieve sales goals set up on a quarterly basis while providing an excellent customer experience. -Logging and following up on orders or requests. -Capturing all required data elements in CRM as required by clients, policies and products. We offer: -Full-time (39hrs/week) and "Obra y Servicio" contract -Salary: 15938.40 gross/year + up to 2400Euros gross/year in bonus. Minimum requirements: -High/native speaker of French or Finnish -Fluent English speaker. -Excellent communication skills in a variety of customer facing situations. -Standout colleague. -Previous experience in similar position is a plus. -Positive and dedicated attitude. -High motivation. -Patience, flexibility and adaptability. _The recruitment processes and people involved in them (both recruiters and Project Managers) will not discriminate any candidacy because of age, disability, ethnic, marital status, gender, nationality, ideology, politic, race, religion and sexual orientation
Málaga
At Home - French or Finnish Customer Representative

At Home - French or Finnish Customer Representative

We all know getting to work can be hard: hop on the bus or the metro, walk for 20 minutes, get in your car to then find no parking spot,... What if you could avoid all this? No traffic jams, no smelly metros and no races for a parking spot. How does this sound? Good? Then keep on reading! We are currently looking for high/native German, French or Finnish speakers to be part of a top-quality team. You will be giving support to a world famous technological leading company as a Customer Service Agent. Your main tasks will be: -Take incoming user requests (via telephone, email ...), log call details into case management systems and provide response and resolution within SLA to customers. -Aim for the highest Customer Satisfaction Surveys scores, actively updating customers with status and resolution progress reports. Their happiness is our happiness. -Delivery of high caliber Customer Service on post-sales requests (delivery, warranties, refunds, ...) -Inbound sales support and selling of products to increase revenue while ensuring the highest level of customer satisfaction. -Achieve sales goals set up on a quarterly basis while providing an excellent customer experience. -Logging and following up on orders or requests. -Capturing all required data elements in CRM as required by clients, policies and products. We offer: -Full-time (39hrs/week) and "Obra y Servicio" contract -Salary: 15938.40 gross/year + up to 2400Euros gross/year in bonus. Minimum requirements: -High/native speaker of French or Finnish -Fluent English speaker. -Excellent communication skills in a variety of customer facing situations. -Standout colleague. -Previous experience in similar position is a plus. -Positive and dedicated attitude. -High motivation. -Patience, flexibility and adaptability. _The recruitment processes and people involved in them (both recruiters and Project Managers) will not discriminate any candidacy because of age, disability, ethnic, marital status, gender, nationality, ideology, politic, race, religion and sexual orientation
Madrid
At Home - German Customer Representative

At Home - German Customer Representative

We all know getting to work can be hard: hop on the bus or the metro, walk for 20 minutes, get in your car to then find no parking spot,... What if you could avoid all this? No traffic jams, no smelly metros and no races for a parking spot. How does this sound? Good? Then keep on reading! We are currently looking for high/native German speakers to be part of a top-quality team. You will be giving support to a world famous technological leading company as a Customer Service Agent. Your main tasks will be: -Take incoming user requests (via telephone, email ...), log call details into case management systems and provide response and resolution within SLA to customers. -Aim for the highest Customer Satisfaction Surveys scores, actively updating customers with status and resolution progress reports. Their happiness is our happiness. -Delivery of high caliber Customer Service on post-sales requests (delivery, warranties, refunds, ...) -Inbound sales support and selling of products to increase revenue while ensuring the highest level of customer satisfaction. -Achieve sales goals set up on a quarterly basis while providing an excellent customer experience. -Logging and following up on orders or requests. -Capturing all required data elements in CRM as required by clients, policies and products. We offer: -Full-time (39hrs/week) and Indefinite contract -Salary: 15938.40 gross/year + up to 2400Euros gross/year in bonus. Minimum requirements: -High/native speaker of German -Fluent English speaker. -Excellent communication skills in a variety of customer facing situations. -Standout colleague. -Previous experience in similar position is a plus. -Positive and dedicated attitude. -High motivation. -Patience, flexibility and adaptability. _The recruitment processes and people involved in them (both recruiters and Project Managers) will not discriminate any candidacy because of age, disability, ethnic, marital status, gender, nationality, ideology, politic, race, religion and sexual orientation
Palma
At Home - German Customer Representative

At Home - German Customer Representative

We all know getting to work can be hard: hop on the bus or the metro, walk for 20 minutes, get in your car to then find no parking spot,... What if you could avoid all this? No traffic jams, no smelly metros and no races for a parking spot. How does this sound? Good? Then keep on reading! We are currently looking for high/native German speakers to be part of a top-quality team. You will be giving support to a world famous technological leading company as a Customer Service Agent. Your main tasks will be: -Take incoming user requests (via telephone, email ...), log call details into case management systems and provide response and resolution within SLA to customers. -Aim for the highest Customer Satisfaction Surveys scores, actively updating customers with status and resolution progress reports. Their happiness is our happiness. -Delivery of high caliber Customer Service on post-sales requests (delivery, warranties, refunds, ...) -Inbound sales support and selling of products to increase revenue while ensuring the highest level of customer satisfaction. -Achieve sales goals set up on a quarterly basis while providing an excellent customer experience. -Logging and following up on orders or requests. -Capturing all required data elements in CRM as required by clients, policies and products. We offer: -Full-time (39hrs/week) and Indefinite contract -Salary: 15938.40 gross/year + up to 2400Euros gross/year in bonus. Minimum requirements: -High/native speaker of German -Fluent English speaker. -Excellent communication skills in a variety of customer facing situations. -Standout colleague. -Previous experience in similar position is a plus. -Positive and dedicated attitude. -High motivation. -Patience, flexibility and adaptability. _The recruitment processes and people involved in them (both recruiters and Project Managers) will not discriminate any candidacy because of age, disability, ethnic, marital status, gender, nationality, ideology, politic, race, religion and sexual orientation
Málaga
At Home - German Customer Representative

At Home - German Customer Representative

We all know getting to work can be hard: hop on the bus or the metro, walk for 20 minutes, get in your car to then find no parking spot,... What if you could avoid all this? No traffic jams, no smelly metros and no races for a parking spot. How does this sound? Good? Then keep on reading! We are currently looking for high/native German speakers to be part of a top-quality team. You will be giving support to a world famous technological leading company as a Customer Service Agent. Your main tasks will be: -Take incoming user requests (via telephone, email ...), log call details into case management systems and provide response and resolution within SLA to customers. -Aim for the highest Customer Satisfaction Surveys scores, actively updating customers with status and resolution progress reports. Their happiness is our happiness. -Delivery of high caliber Customer Service on post-sales requests (delivery, warranties, refunds, ...) -Inbound sales support and selling of products to increase revenue while ensuring the highest level of customer satisfaction. -Achieve sales goals set up on a quarterly basis while providing an excellent customer experience. -Logging and following up on orders or requests. -Capturing all required data elements in CRM as required by clients, policies and products. We offer: -Full-time (39hrs/week) and Indefinite contract -Salary: 15938.40 gross/year + up to 2400Euros gross/year in bonus. Minimum requirements: -High/native speaker of German -Fluent English speaker. -Excellent communication skills in a variety of customer facing situations. -Standout colleague. -Previous experience in similar position is a plus. -Positive and dedicated attitude. -High motivation. -Patience, flexibility and adaptability. _The recruitment processes and people involved in them (both recruiters and Project Managers) will not discriminate any candidacy because of age, disability, ethnic, marital status, gender, nationality, ideology, politic, race, religion and sexual orientation
Valencia
At Home - German Customer Representative

At Home - German Customer Representative

We all know getting to work can be hard: hop on the bus or the metro, walk for 20 minutes, get in your car to then find no parking spot,... What if you could avoid all this? No traffic jams, no smelly metros and no races for a parking spot. How does this sound? Good? Then keep on reading! We are currently looking for high/native German speakers to be part of a top-quality team. You will be giving support to a world famous technological leading company as a Customer Service Agent. Your main tasks will be: -Take incoming user requests (via telephone, email ...), log call details into case management systems and provide response and resolution within SLA to customers. -Aim for the highest Customer Satisfaction Surveys scores, actively updating customers with status and resolution progress reports. Their happiness is our happiness. -Delivery of high caliber Customer Service on post-sales requests (delivery, warranties, refunds, ...) -Inbound sales support and selling of products to increase revenue while ensuring the highest level of customer satisfaction. -Achieve sales goals set up on a quarterly basis while providing an excellent customer experience. -Logging and following up on orders or requests. -Capturing all required data elements in CRM as required by clients, policies and products. We offer: -Full-time (39hrs/week) and Indefinite contract -Salary: 15938.40 gross/year + up to 2400Euros gross/year in bonus. Minimum requirements: -High/native speaker of German -Fluent English speaker. -Excellent communication skills in a variety of customer facing situations. -Standout colleague. -Previous experience in similar position is a plus. -Positive and dedicated attitude. -High motivation. -Patience, flexibility and adaptability. _The recruitment processes and people involved in them (both recruiters and Project Managers) will not discriminate any candidacy because of age, disability, ethnic, marital status, gender, nationality, ideology, politic, race, religion and sexual orientation
Madrid
At Home - German Customer Representative

At Home - German Customer Representative

We all know getting to work can be hard: hop on the bus or the metro, walk for 20 minutes, get in your car to then find no parking spot,... What if you could avoid all this? No traffic jams, no smelly metros and no races for a parking spot. How does this sound? Good? Then keep on reading! We are currently looking for high/native German speakers to be part of a top-quality team. You will be giving support to a world famous technological leading company as a Customer Service Agent. Your main tasks will be: -Take incoming user requests (via telephone, email ...), log call details into case management systems and provide response and resolution within SLA to customers. -Aim for the highest Customer Satisfaction Surveys scores, actively updating customers with status and resolution progress reports. Their happiness is our happiness. -Delivery of high caliber Customer Service on post-sales requests (delivery, warranties, refunds, ...) -Inbound sales support and selling of products to increase revenue while ensuring the highest level of customer satisfaction. -Achieve sales goals set up on a quarterly basis while providing an excellent customer experience. -Logging and following up on orders or requests. -Capturing all required data elements in CRM as required by clients, policies and products. We offer: -Full-time (39hrs/week) and Indefinite contract -Salary: 15938.40 gross/year + up to 2400Euros gross/year in bonus. Minimum requirements: -High/native speaker of German -Fluent English speaker. -Excellent communication skills in a variety of customer facing situations. -Standout colleague. -Previous experience in similar position is a plus. -Positive and dedicated attitude. -High motivation. -Patience, flexibility and adaptability. _The recruitment processes and people involved in them (both recruiters and Project Managers) will not discriminate any candidacy because of age, disability, ethnic, marital status, gender, nationality, ideology, politic, race, religion and sexual orientation
Barcelona
Customer Service French Bilingual Pharma

Customer Service French Bilingual Pharma

The position holder will be responsible for:*Build up and maintain updated data of Health Professionals in order to offer support to our healthcare customers by providing databases and performing innovative solution to facilitate their business and medical operations.*Direct contact with customers in the pharmaceutical sector.*Recruit and interview physicians regarding their prescription habits and their contact with pharmaceutical companies.*Reports of the progress of projects.Principal Accountabilities:* Receives and processes all incoming calls, responding to some routine questions and referring non-routine questions to manager.* Interacts effectively and professionally with doctors either by phone and email. Maintaining and building relationships also with key treatment centers and referral sources.* Initiates follow-up calls with panels to achieve maximum rate of return, following prescribed script.* Prepares and mails hardcopy data collection documents to assigned panel.* Collects information from panel and ensures quality meets basic requirements.*Process all daily updates and changes coming into the database in the country, deliver on time, follow high quality standards - Multinational Pharmaceutical Company- Customer Service French Biligual Pharma * FRENCH bilingual speaker (C2)* High school graduate or equivalent* Good knowledge of CRM would be a plus* Highly organized with experience of working accurately to tight deadlines* Excellent communication skills, accuracy, high attention to details and team work are mandatory skills* Fluency in more foreign languages is a plus
Madrid
Travel Assistance Agent - French Dutch and English market

Travel Assistance Agent - French Dutch and English market

AXA Assistance, a member of the AXA Group, is a world leader in its industry and one of the world’s largest assistance providers. We are currently looking for Travel Assistance Agents to integrate in our Travel Assistance Business Unit in Barcelona in the day shifts. Purpose of the role: Assist individuals who are in need of assistance as part of their travel insurance whilst they are travelling within their own country or internationally. The type of Travel Assistance provided during the day shift is related tointernational emergency medical cases. Main responsibilities: -To know in detail the different type of insurance policies of our clients and apply the corresponding conditions in each case. -To advise and orient customers towards an appropriate solution. -To coordinate all necessary steps of the assistance: Handle international telephone calls and emails, register cases and document actions into our computer based system, organize appropriate assistance and ensure the closure of each file. -Offer a rapid and tailored customer care response to their problems in line with the coverage guaranteed under the customers' insurance policy. -To work in a team environment to ensure proper case handling. -Administration of invoices and claims related to each case. What we offer: -Stable company with international environment and possibilities for career development. -Central work location in Barcelona. -Initial temporary contract directly with the company (3-6months) and high possibility of permanent contract afterwards. -Gross annual salary of 18.000€. -Extra pay of 5€ gross/hour in bank holidays (except Sundays or especial holidays). -Extra pay of 10€ gross/hour in special bank holidays (Christmas days /New Year). -Extra pay of 1, 08€ gross/hour worked after 22.00. -Benefits: Holiday entitlement of 25 working days/year. Immediate life assurance. Travel insurance. Childcare bonus. Discounts on car, health and home insurance and other fringe benefits.
Barcelona