american express is looking for a sbs oportunidades de empleo

Travel Agent with German-American Express GBT

Travel Agent with German-American Express GBT

Discover your career destination. American Express Global Business Travel Spain, the number one global business travel provider, is looking for a Travel Agent to join their International Business Travel Department located in Barcelona. The selected candidate will be responsible for booking of air, rail, ferry, hotel and car requests, as well as other services related to a business trip; creating a compelling experience within each customer contact that produces a highly satisfied customer and ensures single contact resolution. The candidate will ensure the customers-needs and special deals between clients & suppliers, acting according to American Express processes and providing assistance around travel The person we are seeking must have extensive experience in the business travel industry, high Amadeus Knowledge and excellent or bilingual level in the asked language. If you are a positive and proactive person with strong customer service skills orientated on quality and ability to work on own initiative or as a part of a team when required... Join American Express Global Business Travel Spain for the trip of a lifetime! Se ofrece: -Competitive salary -Indefinite Contract, direct by the company. -Relocation package. -Internal training. -Possibility of development and promotion. -Bonus for seniority (after the first, second and third year). -Possibility of Working From Home.
Barcelona
Business Travel Counselor English Proficiency - American Express GBT

Business Travel Counselor English Proficiency - American Express GBT

Descripción Adecco, as the HR provider of American Express Global Business Travel, is looking for a Travel Counselor with English language. This position is part of an international team providing service to multinational and regional customers for American Express Business Travel across the EMEA region with primary focus on creating extraordinary customer experiences and leveraging on efficiencies of a large scale and talented team. The individual in this position goes beyond the traditional travel booking of air/rail, hotel and car to provide analytical travel consulting at each customer contact for corporations and individuals looking to maximize their travel spent investments. As part of a development plan, there could be the possibility of working on additional short-term projects or different shifts. Responsabilities: -Booking of air/rail/ferry, hotel, car and other services related to a business trip including the understanding of Farenotes and doing rebookings -Providing proactive consulting to ensure that the best - logical- price suitable for the trip, traveller and corporation has been obtained -Creating a compelling experience within each customer contact that produces a highly satisfied customer and ensures single contact resolution. -Ensuring customers- needs and special contracts/deals between clients & suppliers -Acting according to American Express processes, i.e. offering our preferred suppliers -Assistance around travel: Visa, clearance of invoices, refunds/cancellations -Taking care of quality & feedback -Observing standards/guidelines -Ability to work in a goal oriented service environment (both sales & service goals) Requirements: AMADEUS knowledge is a must ·Bachelor level degree ·Native or excellent bilingual in the asked language ·Minimum of 2 years experience in a similar position within the business travel industry ·Strong customer service skills with orientation on quality ·Both excellent written and verbal communication skills ·High knowledge of international geography ·Research / information gathering and problem solving skills ·Positive and proactive attitude ·Punctual ·Ability to work on own initiative or as part of a team where required ·Respectful/friendly ·Self-starter and excellent time management skills
Barcelona